As an IT Quality Assurance Analyst III at United Wholesale Mortgage, you will join a growing team of Qulity Assurance experts skilled in test planning and execution. You will play a critical role in ensuring the quality and stability of the software that powers the most innovative and disruptive company in the fintech space.
We operate in a fast-paced, Agile environment where code is deployed frequently - and we are moving rapidly toward true on-demand deployment. If you're driven, detail-oriented, and passionate about quality assurance testing practices, this role is for you.
This IT QA Analyst III will work on one of our
Data & AI Product Development teams.WHAT WE NEED FROM YOUMust Have: - 5+ years of experience in software quality assurance and testing.
- Demonstrated experience analyzing business requirements for completeness, clarity, testability, and risk.
- Ability to identify workflow impacts, system dependencies, integration points, and downstream risks early in the Software Development Life Cycle.
- Experience developing and executing comprehensive test strategies and test plans in collaboration with business and technical stakeholders.
- Strong experience creating, maintaining, and optimizing test cases, including eliminating redundant coverage and improving test effectiveness.
- Experience performing exploratory testing and identifying risks, edge cases, and defects beyond documented requirements.
- Strong understanding of end-to-end system validation, integration testing, and regression testing.
- Experience testing APIs and web services.
- Experience designing and managing test data strategies across integrated systems, including permissions, account provisioning, role validation, and environment dependencies.
- Demonstrated ability to perform technical, business, process, and data risk assessments and communicate mitigation strategies.
- Ability to evaluate usability and customer experience across complex workflows.
- Experience leading quality discussions and influencing technical and business decisions related to risk and release readiness.
- Excellent verbal and written communication skills with the ability to explain complex technical topics to non-technical audiences.
- Experience assessing defect severity, business impact, and release risk while partnering with stakeholders on resolution approaches.
- Understanding of object-oriented programming principles and modern software architecture concepts.
- Availability for testing support outside standard business hours when required for post deploy verification.
- Ability to work 100% on-site in Pontiac, Michigan.
Nice to Have:- Experience in mortgage, financial services, lending, banking, or regulated industries.
- Bachelor's degree in Computer Science, Information Systems, Software Engineering, or equivalent combination of education and professional experience.
- Familiarity with Agile methodologies.
- Experience identifying automation opportunities and partnering with Quality Engineers or Developers to expand automated test coverage.
- Familiarity with Playwright, Selenium, LoadRunner, or similar automation and performance testing platforms.
- Ability to mentor and coach less experienced Quality Analysts.
- Experience supporting automated testing within CI/CD pipelines.
- Experience validating data warehouses, reporting platforms, ETL processes, Power BI, SSRS, or other business intelligence solutions.
- Experience using Generative AI to support quality planning, test design, documentation, or automation efforts.
- Knowledge of cloud-based applications and distributed system architectures.
WHAT YOU WILL BE DOING- Designing, building, and managing test plans and strategies of multiple concurrent projects
- Serving as a subject matter expert in UWM's applications, tools, and testing/defect processes
- Following industry-standard defect management processes and ensuring proper documentation
- Collaborating with development, product, and quality engineering to ensure smooth delivery
- Conducting peer reviews of test cases to ensure rigor and consistency
- Performing manual testing and contributing to automated test creation
- Identifying opportunities to enhance and streamline testing processes
THE PLACE & THE PERKSMore reasons you'll love working here include:
- Paid Time Off (PTO) after just 30 days
- Additional parental and maternity leave benefits after 12 months
- Adoption reimbursement program
- Paid volunteer hours
- Paid training and career development
- Medical, dental, vision and life insurance
- 401k with employer match
- Mortgage discount and area business discounts
- Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
- Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
- Gourmet cafeteria featuring homemade breakfast and lunch
- Convenience store featuring healthy grab-and-go snacks
- In-house Starbucks and Dunkin
- Indoor/outdoor café with Wi-Fi