Job Description

Position Summary

Only candidates who are the local Fort Mill, SC, Charlotte, NC area will be considered. Relocation is not applicable.

Position Summary

As the IT Project Manager, you will play a crucial role in ensuring the successful delivery of our corporate strategic and large transformational projects and ensures it meets committed cost, timelines, and quality standards. We are looking for an experienced project manager to join our team and lead the transformation of project management practices for Pike. This role is a great fit for someone who excels in managing complex technical projects, vendor relationships, and embraces Agile principles, including Scrum. You will report to the IT Director PMO. This job is on-site in Fort Mill, SC.

Essential Functions:

• Implementation and Integration:
  
  • Lead the implementation of Oracle/Microsoft projects, ensuring seamless integration with existing systems and processes
  • Collaborate with stakeholders to gather requirements, develop specifications, and ensure the solution meets business needs
  • Coordinate with Oracle and third-party vendors to ensure timely and effective delivery of services
• Project Planning and Management:
  
  • Develop comprehensive project plans, including scope, objectives, timelines, and resource allocation
  • Manage project budgets, track expenditures, and deliver projects within budget
  • Define project success criteria and communicate them to involved parties throughout the project lifecycle
• Jira Administration & Collaboration:
  
  • Administer, configure, and optimize Jira Cloud to support project, workflow, permission, and automation needs across technology teams
  • Maintain system governance, including project lists, time capture (Tempo), user management, and adherence to PMO standards and SDLC (Software Development Life Cycle) workflows
  • Collaborate with development, network and security teams to set up their projects issues, implement Jira enhancements, and ensure consistent, high-quality usage of Jira tools
• Risk Management:
  
  • Identify, analyze, and mitigate project risks
  • Develop contingency plans to address potential challenges and ensure project continuity
• Quality Assurance:
  
  • Ensure that project deliverables meet the highest quality standards and are aligned with business requirements
  • Conduct regular reviews and audits to ensure compliance with project objectives and standards
• Change Management:
  
  • Develop and implement change management strategies to support the adoption of Oracle Field Services
  • Provide training and support to end-users to ensure successful system utilization
• Vendor Management:
  
  • Engage with third-party vendors and suppliers to support program and project needs
• Stakeholder Communication
  
  • Be the primary point of contact for project stakeholders, ensuring open and transparent communication
  • Develop and execute communication plans to keep stakeholders informed and engaged

Minimum Requirements:

• Regular attendance is required
• Bachelor's degree in computer science, Information Technology, or a related field
• In-depth knowledge of IT processes and tools as it pertains to project management, financial management and resource planning
• 5+ years of experience in IT program management, including leadership roles with a focus on agile delivery
• Strong Jira acumen with a successful track record in time capture management
• Ability to design and execute strategic IT support initiatives in alignment with business objectives
• Relevant certifications (e.g., Jira, PMP) or technical certifications are advantageous

Other Skills:

• Experience with Oracle cloud products including Field services, Fusion HCM, Fusion ERP and CX cloud
• Experience with Microsoft products including Dyamics 360, Azure EDW and Power apps
• 5+ years of experience managing operational and/or project financial budgets
• 3+ years of IT experience developing and implementing systems within an organization
• 3+ years of experience managing systems analysis, including defining technical requirements and performing high-level design for complex solutions

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands and fingers to handle, feel, or operate objects, tools or controls; reach with hands and arms.

Work Environment:

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
Our Benefits:

• Medical, dental and vision insurance
• HSA, dependent care and medical flexible spending accounts
• Employee Assistance Program (EAP)
• 401(k) with company match
• Life insurance, and short-term and long-term disability
• Paid time off, paid holidays, and family and medical leave

If this sounds like you, come join the PIKE family.