IT PROGRAM MANAGER (NETWORK SERVICES)

Defense Information Systems Agency

$151K — $197K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • U.S. Citizenship is required.
  • Must be registered with Selective Service or exempt if a male born after 12-31-59.
  • Experience in IT development and policy creation is essential.
  • Technical expertise in system analysis and resource management required.
  • Must have a Top Secret clearance eligibility with access to TS/SCI.

Responsibilities

  • Develop policies and standards for program management compliance.
  • Optimize organizational functions and allocate resources effectively.
  • Provide guidance on complex IT and operational matters.
  • Lead studies on operational changes affecting division functions.
  • Oversee senior-level committee operations and strategic goals.
  • Execute administrative functions and evaluate performance metrics.
  • Assess network incidents affecting communications for military and government agencies.

Benefits

  • Comprehensive federal benefits package available for employees and their families.
  • Eligibility for relocation expenses may be provided.
  • May offer recruitment, relocation, or retention incentives.
  • Moving costs could be covered for candidates relocating.
  • Telework availability depending on mission requirements and supervisor discretion.
Full Job Description
Summary

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service.

It is in the Supervision/Management Work Category at the Expert Work Level within the DISA CES Occupational Structure.

Salary Ranges

  • Lackland AFB, TX: Local salary ranges from $150,119 to $195,157
  • Cheyenne Mountain AFB, CO: Local salary ranges from $151,850 to $197,200


Duties

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  • Develops, implements, and ensures compliance with plans, policies, standards, infrastructures, and architectures that establish the framework for the management of programs assigned to the Branch and Division.
  • Studies organizational functions and processes to optimize mission accomplishment and resource utilization. Directs or recommends the reallocation of resources to effectively meet changing environments and priorities.
  • Provides conceptual and technical guidance and advice on complex technical and operational matters related to division functions.
  • Directs and oversees studies and analyses of operational changes that significantly influence division functions and operational support.
  • Leads joint committees of senior members from DISA and external organizations. Exercises authority to select group representation, establish memberships, and provide strategic direction to accomplish key organizational goals.
  • Executes operational and administrative functions, including establishing goals, evaluating performance, and implementing policy changes. Assesses resource needs and coordinates with DISA staff, subordinate centers, and external organizations.
  • Assesses network incidents and restores communications supporting Combatant Commanders, DoD, non-DoD agencies, and Joint Staff. Directs, develops, and implements standard processes to support the critical operations mission area.


Requirements

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Conditions of employment

  • Must be a U.S. Citizen.
  • Males born after 12-31-59 must be registered or exempt from Selective Service.
  • In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months.
  • This position has been designated as "Mission Essential." Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency.
  • Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management.
  • This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system.
  • If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment.
  • This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual.
  • Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
  • This is a covered position and the person selected for this position must complete an OGE Form 450, Confidential Financial Disclosure Report within 30 days of appointment pursuant to 5 CFR 2634.903(b) (DoD 5500.7).
  • This position requires eligibility for a Top Secret clearance with access to Sensitive Compartmented Information (TS/SCI).


Qualifications

In order to qualify for this position, you must meet the requirements described below.

Basic Requirements:

Attention to Detail- Experience reviewing one's own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.

Customer Service - Experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.

Oral Communication - Briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.

Problem Solving - Identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

AND

Qualifying Experience:

To qualify at the GG-15 grade level, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience with multi-functional IT development projects, procedure and policy development, system analysis and resource management; developing integrated information requirements, configurations, plans and programs to support the mission.

Candidates must describe how they meet the qualifying experience within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement. Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2017 to April 2026); and full-time or part-time status (include hours worked per week). Read more about what you should include in your federal resume at USAJOBS.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Standard SF-50 Submission Requirement:

Current DoD employees must submit the most recent non-award SF-50 (Notification of Personnel Action) to verify eligibility.

The submitted SF-50 must clearly show:

  • Current/highest grade and step held (Block 18 & 20)
  • Tenure code (Block 24)
  • Position classification/pay plan (Block 17)
  • Type of service (competitive or excepted) (Block 34)


Do not submit an award SF-50 (e.g., Block 8 contiguous with code 840, 849, or cash awards), as these do not document tenure, position change, or highest grade held. Failure to submit a qualifying SF-50 will result in your application being marked as ineligible due to incomplete documentation.

**Combination of education and experience is not applicable for this position. **

Education

There is no substitution of education for qualifying experience at the GG-15 grade level.

Additional information

  • This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service.
  • A three year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service.
  • This position is subject to completion of 1 year probationary period for assignment to a supervisory position.
  • Telework availability will be based upon the mission requirements and supervisory determination
  • We may use this announcement to fill additional vacancies within 90 days of the closing date.
  • Moving costs MAY be paid.
  • The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
  • Recruitment, relocation, or retention incentives MAY be authorized.
  • This position is not open to retired federal employees interested in employment as a reemployed annuitant. Under the provisions of 5 U.S.C. 8344 and 8468, a dual compensation (salary offset) waiver is NOT authorized for this position. Therefore, individuals receiving a federal civil service retirement annuity are not eligible for consideration under this vacancy.
  • Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.
  • For more information on the Cyber Excepted Service Personnel System, click here.
  • For more information on veterans' preference, click here.
  • For more information regarding qualifications requirements, click here.
  • All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact [redacted] for assistance.


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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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