Description

General Purpose of Job

The IT/OT Administrator is responsible for managing and maintaining the critical IT (Informational Technology) and OT (Operational Technology) systems, ensuring reliability, security, and compliance with regulatory requirements. This role requires expertise in industrial control systems, SCADA, outage management, distributed energy resource management, and compliance with NERC CIP standards. The IT/OT Administrator will oversee the integration and operation of various IT/OT infrastructures, including network components, virtualization platforms, enterprise storage, and backup solutions.

Minimum Required Qualifications and Competencies

The following includes the minimum job requirements and essential duties for this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Some job requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Requirements

This Position is Not Remote

Education
• Minimum: Four (4) year bachelor's degree in information systems or a related field.
• Job-related experience may be substituted for the required education on a year-for-year basis.

Experience
• Minimum: Four (4) years of experience working with Active Directory management, VMware vSphere and associated components, and experience with backup, replication, and clustering technologies, with a focus on Disaster Recovery implementation.
• Minimum: Two (2) years of experience working with enterprise storage solutions and SAN integration, Microsoft Exchange Office 365, Entra, and Azure.
• Preferred: Experience within an electric utility or related industry preferred.

Certifications
• Required - Microsoft Certified: Windows Server Hybrid Administrator Associate.

Other Requirements
• Ability to work irregular hours for assignment completion and flexibility to change scheduling and report to work on short notice during emergency situations.
• Normal work hours will be eight (8) hours Monday through Friday, between 8:00 am to 5:00 pm.
• Successful completion of pre-employment background check, physical and drug screen.

Personal Protective Equipment - No

Living Requirement - No

Driving Requirements - No

Core Competencies
• Safety: Follows safety procedures diligently, identifies potential hazards, and takes appropriate action to maintain a safe working environment.
• Member Commitment: Provides exceptional service to members, actively listening to their needs and ensuring their satisfaction.
• Honesty & Integrity: Acts with honesty and integrity in all tasks, maintaining transparency and ethical standards.
• Work Ethic: Demonstrates a strong work ethic by consistently meeting deadlines and achieving high performance in all tasks.
• Inclusive Culture: Contributes to an inclusive culture by respecting and valuing diverse perspectives and collaborating effectively with all team members.
• Accountability: Takes responsibility for their actions and decisions, ensuring they meet commitments and deliver high-quality work.
• Teamwork: Works collaboratively with team members, sharing information and supporting collective goals.

Job Specific Competencies
• NERC CIP Compliance: In-depth knowledge and application of NERC CIP Version 3 and/or Version 5 regulatory requirements.
• Industrial Control Systems (ICS) Management: Proficiency in maintaining and securing ICS, SCADA, DCS, OMS, and DERMS.
• Active Directory Administration: Expertise in managing AD, including group policies, user authentication, and security protocols.
• Virtualization Technologies: Strong ability to manage VMware vSphere environments, including vCenter, HA.
• Enterprise Storage Management: Knowledge of NAS, FC, and iSCSI SANs, and their integration with VMware systems.
• Cloud & Office 365 Administration: Experience managing Microsoft Exchange, Office 365, Entra, and Azure environments.
• Network Infrastructure: Understanding of TCP/IP, DHCP, DNS, and other core networking components.
• Backup & Disaster Recovery Solutions: Competence in implementing and managing backup, replication, and clustering strategies.
• Cybersecurity Best Practices: Ability to apply IT/OT cybersecurity measures to safeguard critical infrastructure.
• Technical Troubleshooting: Strong problem-solving skills for identifying and resolving IT/OT system issues.

Verification

The above qualifications and competencies for this position may be verified through a combination of education, experience, interview questions and technical skills exercise(s).

Essential Duties and Responsibilities

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the cooperative.

Regulatory Compliance & Security
• Ensure compliance with NERC CIP Version 3 and/or Version 5 standards.

IT/OT Systems Administration
• Administer and maintain Industrial Control Systems (ICS), Supervisory Control and Data Acquisition (SCADA), Distributed Control Systems (DCS), Outage Management Systems (OMS), and Distributed Energy Resource Management Systems (DERMS).
• Manage rack server hardware, blade servers, and virtualization platforms to ensure high availability and efficiency.
• Oversee and configure network components such as TCP/IP, DHCP, and DNS.
• Administer Active Directory (AD), including group policies, user permissions, and authentication protocols.
• Maintain and optimize VMware vSphere environments, including vCenter, High Availability (HA), and Fault Tolerance (FT) in vSphere 7.x and above.

Storage & Cloud Management
• Implement and manage enterprise storage solutions (NAS, FC, iSCSI SANs) and ensure their seamless integration with VMware platforms, including proprietary SAN operating systems like NetApp.
• Support and manage Microsoft Exchange Office 365, Entra, and Azure cloud environments.

Backup & Disaster Recovery
• Develop and implement backup, replication, and clustering strategies, ensuring Disaster Recovery (DR) preparedness at multiple levels.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by or those an employee encounters to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Some requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to walk; stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. This position has general sedentary office environment with some business travel for training and development. The noise level in the work environment is usually quiet.