IT Operations Manager

FORTÉ

$100K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Advanced experience with Microsoft and Linux system administration.
  • Knowledge of Microsoft 365 Administration, Azure AD Sync, networking, infrastructure, and storage technologies.
  • Strong leadership, project management, communication, and problem-solving skills.
  • Ability to translate technical concepts into business-friendly solutions and manage multiple priorities.

Responsibilities

  • Lead and develop the IT Operations team, focusing on project execution and employee performance.
  • Oversee IT infrastructure operations, including monitoring and ensuring system availability.
  • Manage change and incident management processes to enhance service reliability.
  • Collaborate with Information Security to address vulnerabilities and ensure compliance.
  • Lead technology projects and coordinate vendor relationships to support process improvement.

Benefits

  • Healthcare, vision & dental coverage for employee and family wellbeing.
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for healthcare expenses.
  • Employer-paid life and disability insurance for added security.
  • 401(k) with company match to aid in retirement savings.
  • Employee Stock Ownership Plan (ESOP) for shared success benefits.
  • Tuition reimbursement and learning opportunities for professional development.
  • Employer-paid employee assistance program for holistic health support.
  • Generous paid time off for work-life balance.
Full Job Description
What you will be doing
  • Lead and develop the IT Operations team, including project execution, employee performance, and resource management.
  • Oversee IT infrastructure operations, monitoring, patching, backups, and system availability
  • Manage change and incident management processes to ensure service reliability and minimize downtime.
  • Collaborate with Information Security to address vulnerabilities and maintain compliance with security standards.
  • Lead technology projects, coordinate vendor relationships, and support continuous process improvement initiatives.


Qualifications
  • Advanced experience with Microsoft and Linux system administration.
  • Knowledge of Microsoft 365 Administration, Azure AD Sync, networking, infrastructure, and storage technologies.
  • Strong leadership, project management, communication, and problem-solving skills.
  • Ability to translate technical concepts into business-friendly solutions and effectively manage multiple priorities

Why Should You Apply?

At FORTÉ, your work matters, and it's easy to see the impact you make. That's because we're 100% employee-owned, and everyone here has a stake in how we show up - for each other, our customers, and the future we're building. You'll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best - and build what's next.

The benefits of ownership

At FORTÉ, you're not just covered - you're supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.

Here's a look at what we offer:
  • Healthcare, vision & dental coverage to keep you and your family well
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
  • Employer-paid life and disability insurance for added peace of mind
  • 401(k) with company match to invest in your future
  • Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
  • Tuition reimbursement and ongoing learning opportunities to support your growth
  • Employer-paid employee assistance program to care for your physical, mental, and financial health
  • Paid time off that helps you truly disconnect

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