We are seeking a motivated IT Networking VoIP Engineer to contribute to our mission supporting our work atPantex in Amarillo, TX.

• Administer Cisco Unified Communications platforms including CUCM and Unity Connection.
• Perform voice user administration, moves, adds, changes, and deletions (MACDs).
• Provision phones, users, hunt groups, and voicemail services within established SLAs.\
• Maintain 99.9% availability of Cisco UC applications and supporting network infrastructure.
• Monitor system health, capacity, licensing, and trunk utilization.
• Manage Cisco TAC cases and provide root cause analysis for critical incidents.
• Maintain STIG compliance and remediate vulnerability findings.
• Manage SSL/TLS certificates and prevent service outages due to expiration.
• Administer voice gateways, dial plans, route patterns, translation patterns, and call routing services.
• Support PBX-to-VoIP migration projects and phased cutovers.
• Maintain documentation, Visio diagrams, asset inventories, and SOPs.
• Provide network operations support for switches, F5 load balancers, and Infoblox services.

• Bachelor27s degreein a related field and a minimum of5 years of relevant experience.
• Master27s degreein a related field and a minimum of2 years of relevant experience.
• Experience in lieu of education:A combination of10 or more years of relevant education, training, and/or professional experiencemay be considered in place of the degree requirement.

REQUIRED SKILLS, EXPERIENCE AND QUALIFICATIONS:

• At least 5 years of relevant experienceor equivalent combination of education and experience. (required)
• Experience supporting enterprise network and voice infrastructures. (required)
• Must possess an active DoD Top Secret (TS) clearance or DOE Q Clearance, or have previously held one and be eligible for reinstatement. (required)
• Due to federal contract security requirements, this position requires U.S. Citizenship.(required)
• Due to federal contract security requirements, candidates must be able to successfully pass a federal background investigation to secure and maintain DOE Q security clearance.(required)
• Health & Safety training, medical monitoring, and client-driven drug and background testing. (required)

PREFERRED QUALIFICATIONS & LOCATION DETAILS:

• Cisco routing and switching
• Cisco Catalyst Center (DNA Center)
• Cisco Wireless LAN Controllers and Access Points
• Cisco VoIP technologies including CUCM, Unity Connection, and IM & Presence
• Tenable vulnerability management
• Splunk monitoring and dashboards
• NOC/SOC monitoring and network management
• This position is onsite and requires full-time attendance in Amarillo, TX.

Please note that federal contractors are required to maintain a drug-free workplace. Regardless of state laws permitting medical or recreational marijuana use, employees working under federal contracts may be subject to federal requirements that prohibit marijuana use.