Salary : $6,254.00 - $11,258.00 Monthly
Location : Baton Rouge, LA
Job Type: Promotion
Job Number: OS/AS/223801
Department: LDH-Office of Secretary
Opening Date: 07/23/2026
Closing Date: 7/28/2026 11:59 PM Central

This is a promotional opportunity open only to current permanent employees in a classified position with Louisiana Department of Health, Office of the Secretary.

Looking for an opportunity to utilize your exceptional skills, challenge yourself, and make a high impact in the workplace? Join our team and play a vital role in supporting the daily operations of the Disability Determinations Services (DDS). In this position you'll serve as the Information Technology director for the DDS program, overseeing the agency's Computer Center housed in the Baton Rouge Area Office as well as remote LAN/WAN centers housed in New Orleans DDS and Shreveport DDS. In this role you will help provide users with Disability Determination Services a stable system to process disability claims for the citizens of Louisiana. Here, you'll enjoy displaying and expanding your knowledge and skill in a myriad of ways that significantly help DDS continue to provide quality service to the community. Come be a part!

An ideal candidate should possess the following competencies:
Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others.
Displaying Expertise: The ability to demonstrate specialized knowledge, skills, and experience to apply subject-matter expertise in diverse and evolving contexts.
Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Leveraging Technology: The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness.

Managing Performance: The ability to plan, monitor, and document employee performance throughout the year.

Managing Systems: The ability to influence how people, processes, tools, and technology interact as an integrated system to support teams and achieve organizational outcomes.

Training Others: The ability to design and deliver training experiences that build knowledge, develop skills, and improve performance.
Minimum Qualifications
Seven years of experience in information technology; OR

Six years of full-time work experience in any field plus five years of experience in information technology; OR

An associate's degree in information technology plus five years of experience in information technology; OR

A bachelor's degree plus five years of experience in information technology; OR

A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology; OR

A master's degree plus four years of experience in information technology.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information
Job Duties:

• Supervises and manages permanent professional staff, hiring and training new employees, and prepares performance evaluations
• Manages software initiatives of Social Security Administration as well as DDS
• Manage operations, programming functions, and security for the statewide mainframe and IWS/LAN operations in three DDS offices
• Implements and monitors policies and procedures for all operational functions
• Prepares specifications and evaluations for bids to secure software and/pr software services
• Plans and projects personnel, budgeting, equipment, and space needs
• Designs and manages special studies, onsite observations, and statistical evaluations to analyze statewide performance involving system operations that affect production, cost, quality, and time considerations
• Serves on state and national committees representing DDS needs on system related issues
• Coordinates and helps perform on-site audits of overall system operations

Position-Specific Details:

Location: Disability Determination Services /State Office / East Baton Rouge Parish

Appointment Type: This is a promotional opportunity open only to current permanent employees in a classified position with Louisiana Department of Health, Office of the Secretary.

Cost Center: 3071200100

Position Number(s): 50689220
How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Individuals selected for positions with the Disability Determination Service (DDS) will go through a complete federal background investigation. A suitability determination by the Social Security Administration is necessary to determine whether an employee can be issued credentials in order to have access to Social Security disability data, records, and systems. Your conditional job offer and access to Social Security Administration's (SSA's) systems, data, information, and/or premises are contingent upon you passing the SSA suitability process.

*Note: This covers the preliminary screening (pre-screen) and the final background
adjudication stage of the suitability process.
For information on how to check your application status and understand status updates, please click HERE
Contact Information:

Amber Stewart
LA Department of Health (LDH)

Disability Determinations Service

855-953-9376 Ext. 75365
01

Are you a current permanent employee in a classified position with Louisiana Department of Health - Office of Secretary?

• Yes
• No

02

Have you completed twenty-four (24) semester hours in an information technology, computer science, engineering, mathematics, or business analytics field from an accredited college or university?

• Yes
• No

03

If you answered "yes" to the previous question, please type each course name, semester hours earned, and the accredited university. If you answered "no", type N/A.Example: CSC 1110 - Computer Science Essentials - 3 hrs - LSU
04

BST: Building and Supporting Teams - How well do you work with others to achieve shared goals and contribute to a positive team environment?

• I avoid teamwork, create conflict, or don't contribute.
• I contribute to team efforts with encouragement and guidance.
• I work well with others, contribute consistently, and support the team.
• I unite teams, build trust, and help others work through conflict.

05

BST: Building and Supporting Teams - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
06

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

07

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
08

DIn: Demonstrating Initiative - How well do you take action and solve problems on your own without waiting for direction?

• I wait for direction, avoid ownership, and don't solve problems.
• I meet expectations and help with solutions when asked.
• I take ownership, solve problems, and follow through.
• I take initiative, innovate, and deliver results beyond expectations.

09

DIn: Demonstrating Initiative - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
10

MSy: Managing Systems - How well do you recognize and improve how people, processes, and tools work together as a system?

• I focus on surface issues and miss patterns or broader system impacts.
• I see some patterns but overlook system-wide causes or consequences.
• I understand how parts of the system interact, make informed decisions, and adapt as conditions change.
• I solve root problems by thinking across systems and strengthen coordination, long-term outcomes, and system resilience.

11

MSy: Managing Systems - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.