About the Team:We're building the infrastructure for the next chapter of the global gayborhood platform - and that means our internal systems need to match the ambition of our product. We're looking for an IT Manager who's as comfortable closing a support ticket as they are advising on org design, tooling strategy, and compliance (especially SOX).
This is a player-coach IT Manager role. You'll own the day-to-day operational health of Grindr's internal technology environment while managing a distributed team of full-time staff and contractors across multiple offices. You'll work closely with Finance, Legal, and cross-functional leadership as the primary IT owner for SOX compliance, identity and access management, and internal automation.
This is a hybrid role based in our Palo Alto or SF office and will require you to be in person Tuesdays and Thursdays.
About the Job:IT Operations and Infrastructure
- Manage and continuously improve Grindr's Mac-first, Google Workspace environment across Bay Area, Chicago, Los Angeles, and New York offices
- Oversee IT helpdesk support, hardware lifecycle, onboarding/offboarding workflows, and day-to-day ticket resolution alongside your team
- Maintain and optimize our identity and access management platform (OneLogin), including user provisioning, access reviews, and SSO integrations
- Partner with IT leadership on the evaluation of in-house vs. outsourced/hybrid helpdesk models as the company scales
SOX Compliance and IT Controls
- Own IT General Controls (ITGCs) including access management, change management, and IT operations controls in support of Grindr's SOX program
- Work directly with external auditors during annual SOX cycles - this means you're the operator and the point of contact, not a supporting cast member
- Maintain documentation, evidence collection, and remediation tracking for IT controls in scope
Automation and Tooling
- Lead and oversee workflow automation projects using Workato, including building and maintaining integration recipes that reduce manual effort across IT and cross-functional teams
- Evaluate and implement AI tools that improve IT operations efficiency - this includes vetting new tools, managing rollouts, and establishing governance guardrails
- Stay ahead of the tooling curve; Grindr moves fast and expects IT to move with it
Team and Vendor Management
- Directly manage 2 full-time IT engineers (New York, Los Angeles) and 3 contractors (Bay Area, Chicago)
- Own contractor performance, timecard oversight, and vendor relationships - including the ability to make hard calls when performance isn't meeting expectations
- Develop your team through coaching, feedback, and hands-on mentorship
Role Requirements:- 5+ years in IT, with at least 2 years in a management or senior lead capacity
- Proven SOX ITGC ownership - you've worked directly with external auditors and can speak fluently to access management, change management, and IT operations controls
- Deep hands-on experience in a Mac-first, Google Workspace environment
- Identity and access management experience - OneLogin or Okta administration, not just usage
- Demonstrated experience managing a mix of FTE and contractor staff in a distributed, multi-office environment
- Automation experience with iPaaS tools (Workato, Zapier, or equivalent) - you've built or managed workflows, not just been adjacent to them
- Experience at an AI-native or AI-forward tech company, with hands-on involvement in evaluating or rolling out AI productivity and IT tools
- Direct Workato experience, including recipe development and integration management
- Experience advising on or transitioning between in-house helpdesk and managed/outsourced models
- Familiarity with the compliance and operational demands of a public or recently-IPO'd tech company
You May Thrive in this Role if You:- Grindr is a high-expectation, fast-moving environment. If you're someone with strong opinions on how things should be done, you'll be listened to in a way that isn't possible at places with firmly entrenched processes. We want someone who brings a point of view, takes ownership without being asked, and doesn't wait for a perfectly scoped project to get started.
- Diversity and inclusion is a core value at Grindr, which emphasizes the importance of fostering a welcoming environment for everyone, regardless of sexual orientation, gender identity, or racial background. We're proud of the community we serve and the culture we've built internally.
Benefits and Perks:- Health, Dental & Vision Full premium coverage for you. Partial coverage for dependents.
- Family Formation Up to $300,000 in fertility and family-building support, covering IVF, surrogacy, egg freezing, and adoption.
- Retirement: 401(k) with 6% match and immediate vesting.
- Compensation: Industry-competitive compensation, company bonus, and equity for every employee.
- Gender-Affirming Care : Industry-leading gender-affirming offerings with up to 90% cost coverage, access to Included Health, monthly stipends for HRT, and more.
- Time Off & Rest Flexible vacation policy. Two company-wide rest weeks per year.
- Other Benefits: Monthly stipends for cell phone, internet, wellness, food, and commuting, breakfast/lunch
