IT Manager Consumer SAP System Engineer

Kenvue

$148K — $168K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Systems, Computer Science, Electronics Engineering, or related field.
  • 8 years of experience in IT management or a related role.
  • SAP Certified Technology Associate – SAP HANA certification required.
  • Strong understanding of S/4 HANA ecosystem and applications.
  • Experience in Incident and Event Management processes.

Responsibilities

  • Support operations and maintenance of Consumer Health S/4 HANA ecosystems.
  • Manage application security and incident management lifecycles.
  • Ensure swift recovery of services during disruptions.
  • Oversee service request management from initiation to closure.
  • Conduct proactive monitoring and analysis for continuous service improvement.

Benefits

  • Comprehensive health coverage for employees and families.
  • 401(k) with company match to support retirement planning.
  • Opportunities for professional development and continuing education.
  • Work-life balance initiatives and flexible scheduling options.
Full Job Description

Employer:       Kenvue Brands LLC

Job Title:         IT Manager Consumer SAP System Engineer

Job Code:        B378.457

Job Location:  Summit, NJ

Job Type:        Full-Time

Rate of Pay:     $148,00 - $168,000

Job Duties: Support the operations and maintenance of Consumer Health S/4 HANA Eco systems. Manage Request, Application Security Management, Event Management, Incident Management, Capacity Management and Production Transition. Ensure efficient and expedient recovery of services required by the business in the case of disruption. Manage the lifecycle of all service requests from the users including request approval, cancellation, evaluation, fulfillment, initiation, review and close, validation and classify. Detect events, make sense of them and determine the appropriate control action. Manage Event Management Lifecycle (Event Management System, Detect & Log Event, Correlate & Filter Event, Select Event Response, Review & Close Event) Incident and Outage Management. Address all incidents including failures, questions or queries reported by the users by technical staff or automatically detected and reported by event monitoring tools. Manage Incident and Outage Lifecycle and Escalation (hierarchical) point for vendors on incidents. Act as Contact for GCC on major incidents Application Security Management. Security and proactive protection of internal/customer information including restriction of unauthorized access, use, disclosure, modification, or disruption of data. Manage Application Access Control, Security Baseline Monitoring, Security Education and Awareness, Threat and Vulnerability Management Continuous Service Improvement. Monitor and measure the quality of IT operations, benchmark metrics, perform analysis and identify improvement actions (e.g. ticket trends that should initiate chronic problem process, and ticket reassignments).

Requirements: Employer will accept a Bachelor's degree in Information Systems, Computer Science, Electronics Engineering, or related field and 8 years of experience in job offered or in an IT Manager Consumer SAP System Engineer-related occupation.

Licenses/certifications required:

• SAP Certified Technology Associate – SAP HANA certification

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