Description The Opportunity: Serve as the SolarWinds specialist responsible for governing and continuously improving the authoritative foundation for enterprise infrastructure telemetry.
Responsibilities: - Administer and configure monitoring across network, server, virtualization, database, storage, cloud, and related domains.
- Define enterprise discovery, onboarding, polling, retention, tagging, and monitoring standards.
- Develop monitoring templates aligned with service criticality.
- Build service, application, asset, location, technology-group, topology, and dependency views.
- Configure alert logic, suppression, deduplication, escalation, and event enrichment.
- Reduce blind spots, stale objects, duplicate alerts, and false positives.
- Integrate SolarWinds with the CMDB, ServiceNow, asset repositories, automation platforms, and analytical environments.
- Establish telemetry-quality controls for coverage, accuracy, completeness, timeliness, and ownership.
- Enable API-based extraction and federation into the EII analytical plane.
- Maintain access controls, auditability, platform resilience, upgrades, capacity, and license optimization.
- Create reusable datasets for availability, performance, capacity, trend, and risk analysis.
Requirements: - Demonstrated experience administering and supporting SolarWinds in a large enterprise environment.
- Strong knowledge of infrastructure monitoring across network, server, virtualization, database, storage, and cloud domains.
- Working knowledge of SNMP, WMI, APIs, polling, discovery, alerting, dependencies, and telemetry retention.
- Experience with Windows and Linux administration, SQL fundamentals, access controls, upgrades, capacity, and platform resilience.
- Ability to troubleshoot complex monitoring issues and communicate findings to technical and leadership stakeholders.
Preferred Skills
- SolarWinds NPM, SAM, NCM, VMAN, DPA, Log Analyzer, High Availability, and additional polling engines.
- PowerShell, Python, SQL, REST APIs, and monitoring automation.
- ServiceNow and CMDB integration, service mapping, dashboard design, and alert-noise reduction.
- Cloud monitoring, AIOps concepts, capacity forecasting, and observability governance.
Principal outputs
- SolarWinds platform architecture and standards
- Monitoring coverage reports
- Infrastructure topology and dependency views
- Curated infrastructure telemetry
- Alert-quality and telemetry-quality scorecards
- Platform health and capacity plans
- Monitoring onboarding templates
Humble. Hungry. Smart. Does this sound like you? Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required? Someone who sees the bigger picture? You sound brilliant to work with!
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