Nelnet

IT Infrastructure Engineer - Data Center

Nelnet$79K — $127K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Management Information Systems, or related fields; equivalent experience considered.
  • 3-5 years of relevant experience preferred.
  • Proficient in Windows Server, Active Directory, SQL Server, Linux, and network-related technologies.
  • Experienced in enterprise system design with high availability configurations.
  • Background in security-focused environments and systems hardening is preferred.

Responsibilities

  • Develop and modify IT infrastructure to align with business needs.
  • Maintain and implement technical solutions and documentation for various projects.
  • Collaborate with customers and stakeholders to gather requirements and recommend design solutions.
  • Provide training and technical support to users with diverse IT knowledge.
  • Conduct routine system health checks and monitor network security.
  • Be available for on-call shifts and after-hours support as necessary.
  • Ensure environmental conditions in the data center are optimal for equipment.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Generous earned time off policies.
  • 401K plans with student loan repayment options.
  • Life insurance and AD&D coverage.
  • Access to employee stock purchase programs and tuition reimbursement.
  • Performance-based incentive pay and wellness programs.
Full Job Description
Provides daily ongoing deployment, configuration, support, administration, maintenance and technical solutions to various technology components that make up the data center environment.

Compensation Range for this Role: $79,000-$127,000 CAD (based on experience)

This role has a hybrid work requirement of 2 days minimum in office per week.

Additionally, this position requires the successful completion of a Government of Canada Reliability Clearance (PERC) as a condition of employment. Candidates must be eligible to obtain and maintain the required clearance throughout their employment.
  • Develops or modifies IT Infrastructure to meet business objectives.

  • Maintains and implements technical solutions, specifications, and documentation for various sized projects or daily support initiatives.

  • Works with multiple customers, stakeholders, and system owners to produce requirements, determine feasibility, analyze cost/benefits requirements, and recommend design solution options.

  • Provides training and technical support for users with varying levels of IT knowledge.

  • Completes routine preventative measures (system health checks) and maintains/monitoring network security.

  • Ability to work a rotational on-call shift and after hours when necessary.

  • Must have or be able to obtain security clearance.

EDUCATION: Bachelor's degree in Computer Science, Management Information Systems or related fields and/or equivalent combination of education and experience. 3-5 years of experience preferred.

EXPERIENCE:

  • Experienced with Windows Server, Active Directory, SQL Server, Linux, Network, Switching/Routing, Firewalls, Data Protection, LAN, WAN, MPLS and Monitoring systems. Install, configure, and maintain switches, servers, firewalls, and hard drives.

  • Experience building servers and maintaining rack elevation.

  • Experience designing, implementing and maintaining enterprise scale systems with High Availability Configurations (Clustering, Load Balancing, Fault Tolerance, etc.), Systems Configuration Management, Optimization Tuning, and Monitoring.

  • Preferred background working in security focused environments with skills in audit remediation and systems hardening.

  • Experience with scripting, automation a plus.

  • Monitor the environmental conditions of a data center to ensure they are optimum for servers, routers, and other devices.

  • Organize the floor space surrounding data center equipment to allow for accessibility.

  • Resolve operational, infrastructure or hardware incidents in a data center.

  • Strong working knowledge of server hardware (rack and blade form factors).

  • Good understanding of the electrical and mechanical systems used in a data center environment, including Generators, UPS systems, ATS units, PDU/PMM units, and CRAC units.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

  • Strong analytical, judgment and problem-solving skills.

  • Strong oral and written communication skills.

  • Strong interpersonal skills, interacts will with technical and non-technical clients.

  • Strong working knowledge of data center technologies.

This position is for an existing vacancy within our organization.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: .

About Nelnet

Nelnet, Inc. provides educational services in loan servicing, payment processing, education planning, and asset management. The company is headquartered in Lincoln, Nebraska and has additional offices in Omaha, Nebraska; Aurora, Colorado; Tigard, Oregon; and Sacramento, California. Nelnet was founded in 1978 and is one of the largest student loan servicers in the United States. Nelnet also provides software and data management services for the education finance industry. The company has three primary business segments: Loan Systems and Servicing, Tuition Payment Processing, and Communications. Nelnet is publicly traded on the New York Stock Exchange under the ticker symbol NNI.
Learn more about Nelnet
Size
7,988 employees
Market Cap
$3.3 billion
Industry
Net Income
$352.4 million
Founded
1977
5 Year Trend
+3%
Revenue
$1.4 billion
NASDAQ

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