IT Implementation & Quality Manager - Corporate Services

Construction Benefits

$90K — $120K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Computer Science, Engineering, or related field (or equivalent experience)
  • 5-8+ years delivering IT solutions across applications, data, platforms, and integrations
  • 3-5+ years in Software or Systems Quality Assurance, covering test strategy, management, and automation
  • Strong understanding of SDLC and agile/hybrid methodologies
  • Experience with QA methodologies including various testing types and CI/CD practices

Responsibilities

  • Lead delivery of technology initiatives and project execution based on business priorities
  • Coordinate cross-functional teams and vendors for solution delivery
  • Manage governance processes including scope, risk, and stakeholder communication
  • Develop and execute quality assurance strategy across multiple testing phases
  • Drive implementation of testing automation and continuous improvement practices
  • Ensure production readiness and effective knowledge transfer post-deployment

Benefits

  • Hybrid work environment
  • Opportunities for professional development and continued learning
  • Involvement in meaningful technology projects
  • Support for operational readiness and continuous improvement initiatives
  • Collaboration with cross-functional teams and external partners
Full Job Description
Calgary, AB Canada

Requisition ID: 31508

Employment Type: Permanent FT (CAN)

Workplace Type: Hybrid

Your Impact Starts Here

Graham is actively recruiting for an IT Implementation & Quality Manager supporting the Corporate Services division. Reporting to the Director-Architecture and IT Implementation, the incumbent plays a key role in supporting the successful execution and release readiness of technology initiatives, ensuring solutions are delivered on time, on budget, and to defined quality standards while enabling operational readiness and continuous improvement.

Your Role in Building What Matters - From Office to Site

  • Lead the end-to-end delivery of technology initiatives, translating business priorities into successful project execution and release outcomes
  • Manage and coordinate cross-functional teams, vendors, and delivery partners to deliver technology solutions through design, build, testing, deployment, and operational handoff
  • Oversee delivery execution and governance, including scope management, risk mitigation, change control, stakeholder communication, and status reporting.
  • Own quality assurance strategy and execution, ensuring functional, integration, regression, UAT, performance, and security testing meet enterprise standards.
  • Drive testing automation and CI/CD quality practices, embedding shift-left testing, automation, quality gates, and continuous improvement initiatives.
  • Ensure successful releases and operational readiness through release planning, deployment coordination, production readiness, knowledge transfer, Operations handoff, and post-implementation reviews.


The Right Tools for the Job

  • Education: Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience)
  • Experience:
    • 5-8+ years of experience delivering IT solutions, including applications, data, platforms, and integrations.
    • 3-5+ years of experience in Software or Systems Quality Assurance, including test strategy, test management, and test automation
  • Skills:
    • Strong knowledge of SDLC, agile and hybrid delivery methodologies, and change/release management.
    • Experience with QA methodologies, including functional, regression, integration, performance, and user acceptance testing (UAT), test automation, shift-left testing, and CI/CD quality gates.

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