Job Title: IT Healthcare Consultant - Development Tools Administrator - Project Lead (11335)
Location: Columbia, SC 29201 (Hybrid - Minimum 2 Days Onsite per Week)
Duration: 12 Months (Possibility of Extension)
Interview Process: 1 Round - Virtual/Online
Candidate Location Requirement: Must be a South Carolina resident or willing to relocate to South Carolina at their own expense prior to start date. 100% onsite candidates are highly preferred.
Key Responsibilities - Administer, configure, and maintain Jira, Confluence, Bitbucket, Bamboo, and related Atlassian tools.
- Design and implement workflows, permission schemes, templates, dashboards, and automation solutions.
- Develop and manage Jira Automation and ScriptRunner-based automations.
- Create advanced JQL filters, reports, and executive dashboards.
- Monitor platform performance, system health, security, and compliance.
- Manage user access, permissions, and role-based security controls.
- Support Atlassian integrations with ITSM systems, CI/CD pipelines, Microsoft Teams, Outlook, and external platforms.
- Lead cloud migrations, instance consolidations, platform upgrades, and business continuity initiatives.
- Install, configure, and manage plugins and extensions.
- Provide technical support, consultation, and training to end users.
- Develop operational documentation, procedures, runbooks, and governance standards.
- Participate in change management processes and support incident management activities.
- Coordinate testing and deployment of platform upgrades and enhancements.
- Evaluate and recommend process improvements to optimize Atlassian platform usage.
Required Skills & Experience - Bachelor's degree in a related field or equivalent experience.
- 5+ years of Jira administration, configuration, usage, and maintenance.
- 5+ years of Confluence administration, configuration, usage, and maintenance.
- 5+ years of configuring Atlassian products based on business requirements documentation.
- 2+ years of experience creating and managing automated tasks and scripting.
- 2+ years of experience with complex JQL filtering and custom dashboard development.
- Experience completing at least one successful Jira/Confluence migration or instance consolidation.
- Familiarity with Atlassian ecosystem tools including:
- Bamboo
- FishEye
- Bitbucket
- Git Integration for Jira
- Requirements Traceability
- Xray Test Management
- 2+ years of experience implementing Jira and Confluence upgrades.
Preferred Qualifications - Atlassian Certifications.
- Experience documenting processes, procedures, SOPs, and runbooks.
- Experience configuring solutions from business requirements documents.
- Experience with application monitoring and alerting tools.
- Experience conducting User Access Reviews and role-based access management.
- Experience working within enterprise change management environments.
- Experience presenting changes and releases to Change Approval Boards (CAB).
- Experience with Atlassian Rovo.
- Experience integrating Atlassian tools with CI/CD, ITSM, identity management, and reporting platforms.
