Enbridge Inc

IT ERP Sustainment Specialist

Enbridge Inc$115K — $145K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Accounting, or Information Systems (or equivalent) with 6+ years of experience in financial operations and systems support.
  • Hands-on experience with Oracle Fusion Cloud Financials (AP and Procure-to-Pay), including 2/3-way matching and payment workflows.
  • Strong knowledge of ITIL/service management practices, including incident management.
  • Demonstrated experience leveraging automation and AI tools to improve processes.
  • Excellent communication and interpersonal skills for effective collaboration with technical and business teams.
  • Strong expertise in budgeting and forecasting processes, data integration, and system monitoring/alerting practices.
  • Strong analytical and problem-solving capabilities focused on continuous improvement.

Responsibilities

  • Provide daily functional support for Oracle AP and Procurement processes, enhancing system monitoring.
  • Manage and resolve incidents and service requests in alignment with SLAs and ITIL v4 processes.
  • Perform root cause analysis on issues and implement data-driven solutions.
  • Identify and deliver automation and AI-driven enhancements to streamline operations.
  • Monitor key process and system metrics to enhance efficiency and performance.
  • Maintain configuration settings and workflows aligned with business requirements.
  • Coordinate testing and UAT for system changes and updates.

Benefits

  • Flexible benefits program allows customization of health, dental, insurance, and disability coverage.
  • Paid maternity and parental leave benefits for up to 20 weeks for birth-giving parents and 12 weeks for other eligible parents.
  • Valuable retirement savings plans, including options for company stock investment.
  • Paid time off for vacation, sick leave, personal days, and holidays.
  • Access to an Employee and Family Assistance Program.
  • Wellness Program supports employee health across multiple dimensions.
  • FlexWork hybrid model offers work from home options and flexible schedules.
Full Job Description
Posting End Date:
July 27, 2026

Employee Type:
Regular-Full time

Union/Non:
This is a non-union position

We are seeking a Specialist IT ERP Sustainment to provide functional expertise in Oracle Fusion Cloud Procure-to-Pay processes. This role plays a key part in ensuring reliable, compliant, and efficient invoice-to-pay operations while driving continuous improvement. You will collaborate closely with Accounts Payable, Finance, and IT teams to support daily operations and enhance system performance.

What You Will Do:
  • Provide daily functional support for Oracle AP and Procurement processes (invoicing, approvals, payments, purchase orders, and receiving) while strengthening system monitoring and alerting capabilities.
  • Manage and resolve incidents and service requests in alignment with SLAs and ITIL v4 processes (Incident, Problem, and Change Management).
  • Perform root cause analysis on recurring issues and implement proactive solutions using trend insights and data-driven problem management practices.
  • Identify and deliver automation and AI-driven enhancements (e.g., RPA, predictive analytics) to streamline processes and reduce manual effort.
  • Monitor key process and system metrics to identify opportunities for increased efficiency, improved controls, and enhanced performance.
  • Maintain AP & PO module configuration (payment terms, matching rules, tax settings, approval workflows) aligned with business requirements and financial control standards.
  • Work with AP and Finance teams to gather requirements, translate them into functional solutions, and implement changes that improve efficiency, compliance, and user experience.
  • Coordinate testing and UAT for enhancements and quarterly cloud updates, ensuring changes meet business needs and do not disrupt integrated processes.
  • Maintain up-to-date documentation and assist in training users, promoting ITSM/ITIL-aligned, proactive system management practices.


Who You Are:
  • Bachelor's degree in Finance, Accounting, or Information Systems (or equivalent) with 6+ years of experience in financial operations and systems support.
  • Hands-on experience with Oracle Fusion Cloud Financials (AP and Procure-to-Pay), including, 2/3-way matching, payment workflows, monitoring & alerting design (observability), ITIL v4, and AIOps/automation.
  • Strong knowledge of ITIL/service management practices, including incident and problem management, along with monitoring and alerting concepts.
  • Demonstrated experience leveraging automation, analytics, or AI-enabled tools to improve processes and decision-making.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across technical and business teams.
  • Strong expertise in budgeting and forecasting processes, data integration, and system monitoring/alerting practices.
  • Strong analytical and problem-solving capabilities, with a focus on continuous improvement and operational excellence.
  • A self-motivated professional who can manage competing priorities while delivering high-quality results in a fast-paced environment.


Working Conditions:
  • Typical office environment, some business travel may be required as needed.


Salary Ranges from $115,000 - $145,000 CAD for Ontario locations based upon candidate's experience, skills, and internal equity.

Benefits:
  • A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
  • A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
  • Valuable retirement savings plans, including a savings plan with company stock as an investment option.
  • Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
  • An Employee and Family Assistance Program.
  • A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
  • Enbridge's FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.


Information For Applicants:

  • Applications can be submitted via our online recruiting system only.
  • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
  • Final candidates for this position may be required to undergo a security screening, including a criminal records check.


To learn more about us, visit www.enbridge.com

About Enbridge Inc

Enbridge Inc Careers

Join the dynamic team at Enbridge Inc, a leader in energy delivery, and be part of a company that values innovation, leadership, and diversity. At Enbridge Inc, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a future-focused industry leader.

Work You’ll Do

At Enbridge Inc, every position plays a crucial role in our mission to safely and reliably deliver the energy people need and want. Here, your career will flourish as you work alongside over 11,000 professionals, each committed to making a positive impact through their skills and dedication.

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Choosing a career at Enbridge Inc means more than just employment. It means being part of a culture that promotes health, well-being, and balance. Enjoy competitive benefits, a supportive network, and opportunities to engage in meaningful work that contributes to a sustainable future.

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Drive innovation and lead industry transformation with Enbridge Inc. Our collaborative environment encourages new ideas and solutions that enhance efficiency and effectiveness. Be at the forefront of the energy sector with a company that embraces change and values leadership.

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Learn more about Enbridge Inc
Size
10,900 employees
Market Cap
$78.9 billion
Industry
Founded
1949
5 Year Trend
+6.4%
NASDAQ

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