The Hartford Financial Services Group, Inc

IT Engineer

The Hartford Financial Services Group, Inc • $91K — $137K *
Hartford, CT 06106In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in IT engineering, particularly with JAMF Pro at an enterprise scale.
  • Deep knowledge of macOS internals including MDM/DDM, configuration profiles, and Apple Business Manager.
  • Hands-on experience with zero-touch provisioning and lifecycle automation for endpoints.
  • Proficient in scripting (bash/zsh, Python) for automation tasks.
  • Familiarity with Microsoft Entra for cloud identity and passwordless concepts as well as conditional access.
  • Experience managing endpoint monitoring, compliance, and security controls.
  • Agile method exposure with a continuous learning mindset.

Responsibilities

  • Design and support JAMF Pro services, including configuration profiles and policy management.
  • Develop zero-touch provisioning through Apple Automated Device Enrollment and Business Manager.
  • Automate device builds, patching, and software deployment for efficiency.
  • Implement monitoring and compliance reporting mechanisms using JAMF and Nexthink.
  • Facilitate the transition to modern cloud identity solutions and passwordless authentication.
  • Collaborate with teams to streamline deployment automation and operational readiness.
  • Tackle complex performance issues, providing root-cause analysis, and long-term solutions.

Benefits

  • Opportunity to shape a cloud-first, zero-touch management environment.
  • Exposure to the latest endpoint automation and AI tools.
  • Influence endpoint engineering practices and operational excellence.
  • Fast-paced Agile work environment enhancing strategic capabilities.
  • Collaborative culture fostering continuous learning and career growth.
  • Drive improvements in device reliability and end-user experience.
Full Job Description
IT Engineer - IE08AE

The Workplace Solutions organization is seeking an IT Engineer to join our team and help drive the modernization of our macOS endpoint estate, Apple device management platform, and endpoint automation capabilities. This role will play a critical part in advancing JAMF Pro, accelerating zero-touch device delivery, and enabling a secure, cloud-first, and future-ready Mac experience across the enterprise.

You will have the opportunity to leverage your expertise in JAMF Pro, macOS engineering, Declarative Device Management (DDM), cloud identity (Microsoft Entra), and endpoint automation while working across the full device lifecycle. We embrace Agile ways of working and are passionate about building secure, scalable, resilient, and well-managed solutions that deliver business value. We are looking for engineers who are curious, adaptable, and passionate about continuous learning. As AI continues to transform infrastructure engineering and operations, we encourage our team members to responsibly explore and leverage AI-powered tools and emerging technologies that enhance productivity, improve quality, accelerate delivery, and create better outcomes for our customers and business partners.

Key Responsibilities
  • Design, build, configure, and support JAMF Pro services, including configuration profiles, Declarative Device Management (DDM) blueprints, and policy management in cloud-managed environments.
  • Develop and manage zero-touch provisioning using Apple Automated Device Enrollment (ADE) and Apple Business Manager.
  • Automate device builds, patching, software deployment, and lifecycle management to improve reliability and reduce manual effort.
  • Implement endpoint monitoring, logging, alerting, and compliance reporting using JAMF, Nexthink, and related tools.
  • Support the transition from legacy smartcard and certificate authentication to modern cloud identity solutions, including Microsoft Entra, passwordless authentication, and Conditional Access.
  • Partner with engineering and operations teams to enhance deployment automation, release processes, and operational readiness.
  • Troubleshoot complex endpoint, deployment, and performance issues across U.S. and India environments; perform root-cause analysis and drive long-term resolutions.
  • Collaborate with security teams to implement endpoint security and compliance controls, including CIS benchmarks, FileVault encryption, and vulnerability remediation.
  • Develop and support APIs and integrations between JAMF, ServiceNow, Microsoft Entra, reporting platforms, and other enterprise systems while adhering to data governance and privacy standards.
  • Mentor engineers on JAMF, macOS, and automation best practices and serve as a subject matter expert.
  • Evaluate and leverage AI-assisted engineering tools, automation technologies, and emerging capabilities to improve productivity, quality, operational efficiency, and delivery outcomes.
  • Promote a continuous learning culture by identifying, testing, and implementing innovative AI-enabled and automation-driven solutions.
  • Contribute best practices for integrating AI, automation, and intelligent tooling throughout the endpoint engineering and operations lifecycle.


What's In It For You
Opportunity to modernize an enterprise Apple estate and shape a cloud-first, zero-touch management model.
Exposure to emerging endpoint, automation, cloud identity, and AI-enabled operations technologies.
Ability to influence enterprise endpoint engineering practices and operational excellence initiatives.
Experience working in a fast-paced Agile environment delivering strategic business capabilities.
Opportunity to enhance architecture, automation, and operational excellence skills.
Collaborative culture that promotes continuous learning, innovation, and career growth.
Opportunity to drive measurable improvements in device reliability, security posture, and end-user experience.

This role will have a Hybrid work schedule, with the expectation of working in an office (Hartford, CT) 3 days a week (Tuesday through Thursday).

Required Experience
  • Demonstrated experience administering and engineering JAMF Pro at enterprise scale.
  • Strong macOS internals knowledge, including MDM/DDM, configuration profiles, Apple Business/ADE, FileVault, and Keychain.
  • Experience with zero-touch provisioning and endpoint lifecycle automation.
  • Experience with scripting and automation using bash/zsh, Python, or similar languages.
  • Experience with source control and repository management using Git.
  • Foundational understanding of cloud identity and platforms (Microsoft Entra, Azure), Conditional Access, and password-less concepts.
  • Experience with endpoint monitoring, reporting, and compliance tooling.
  • Experience implementing endpoint security controls (CIS, encryption, patch hygiene, vulnerability remediation).
  • Experience working within Agile delivery frameworks.
  • Demonstrated willingness to learn, experiment with, and adopt emerging technologies, including AI-powered development, automation, and operational tools.
  • Strong problem-solving skills with a continuous-improvement mindset and the ability to evaluate new technologies to drive engineering efficiency and business value.


Preferred Qualifications
  • JAMF Certified Admin, JAMF 300, or equivalent experience.
  • Experience with multi-region operations (US + India) and cross-time-zone delivery.
  • Experience integrating JAMF with ServiceNow, Nexthink, or enterprise reporting platforms.
  • Knowledge of endpoint compliance frameworks and audit/evidence practices in a regulated environment.
  • Experience with AI-powered engineering productivity and operational tooling (e.g., Copilot, Copilot Studio, AIOps platforms).
  • Bachelor's degree (preferred) in Computer Science, Computer Engineering, Information Systems, or a related field plus three (3) years of experience in endpoint engineering, systems engineering, infrastructure engineering, or a related role.


Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$91,600 - $137,400

About The Hartford Financial Services Group, Inc

The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds. Throughout our rich history of more than 200 years, countless businesses and individuals, including Robert E. Lee, Abraham Lincoln and Babe Ruth, have turned to our company for protection. The Hartford celebrated its 200th anniversary in 2010.

The Hartford Financial Services Group, Inc. Careers

Join the esteemed team at The Hartford Financial Services Group, Inc., a leader in investment and insurance, where we offer more than just job opportunities—we provide a platform for professional growth and innovation. As one of the most respected names in the financial services industry, The Hartford is dedicated to fostering a culture of diversity, leadership, and continuous development.

Work You’ll Do

Embark on a career with The Hartford and contribute to our mission of helping customers achieve amazing financial outcomes. You will have the chance to work alongside a team of experts who are not only skilled in their fields but are also passionate about making a difference.

Transform Your Career

At The Hartford, we believe in nurturing talent through comprehensive training programs and robust career development opportunities. Our commitment to professional growth is evident in our dynamic leadership and diversity training programs that prepare you for the future.

Innovate with Us

Innovation is at the heart of everything we do at The Hartford. Join us and bring your unique perspective to help shape the future of financial services. Our collaborative environment encourages creativity and is the perfect place to advance your skills in groundbreaking ways.

Be Part of a Great Team

The Hartford is not just a company; it's a community. We pride ourselves on a workplace culture that upholds the values of inclusivity and teamwork. By joining us, you’ll work on diverse teams that value your insights and encourage networking and mutual support.

Future-Proof Your Career

With a wide range of job opportunities, from internships to full-time positions, The Hartford offers a path for everyone. Whether you’re just starting out or looking to take your career to the next level, we provide the tools and support needed to succeed. Our benefits package is designed to ensure that our team members are well taken care of, not only at work but in all aspects of life.

Explore Job Opportunities and Internships

Whether you're polishing your resume, preparing for an interview, or seeking to enhance your employment experience, The Hartford has a position to match your skills and ambitions. We are continuously hiring and looking for new talent to join our thriving team.

Stay Connected

Join Our Team Search open positions that match your skills and interest at The Hartford. We look for passionate, curious, creative, and solution-driven team players.

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Learn more about The Hartford Financial Services Group, Inc
Size
18,500 employees
Market Cap
$24.1 billion
Industry
Finance & Insurance
Net Income
$1.7 billion
Founded
1810
5 Year Trend
+6.5%
Revenue
$20.5 billion
NASDAQ
HIG
* Ladders Estimates

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