IT Engineer III

Cleerly$105K — $125K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in Enterprise IT with core infrastructure management expertise.
  • Expertise in managing macOS and Windows environments and MDM solutions.
  • Proficient in Identity & Access Management platforms and authentication protocols.
  • Experience with secure networking infrastructure and endpoint protection services.
  • Strong analytical skills for IT management reporting.
  • Ability to collaborate cross-functionally for security and compliance compliance.
  • Excellent communication skills to explain technical concepts clearly to non-technical stakeholders.
  • Experience with Google Workspace management and technical documentation.

Responsibilities

  • Architect and maintain office networking and automated endpoint management systems.
  • Lead IT service desk lifecycle, improving request management and resolution protocols.
  • Manage lifecycle of hardware from procurement to maintenance and workflows.
  • Assist in developing the IT roadmap, focusing on budget forecasting and technology upgrades.
  • Collaborate with InfoSec on compliance audits and implement zero-trust access solutions.
  • Identify and design scalable solutions to optimize processes for company growth.
  • Create project plans and manage IT initiative deliverables while ensuring successful execution.

Benefits

  • Variety of medical, dental, and vision plans available for employees and families.
  • Stock options and a 401(k) match program to support future investments.
  • 7 company-wide holidays plus a week off between Christmas and New Year.
  • Self-managed PTO policy, providing flexibility for time off.
Full Job Description
About the Opportunity

We have an immediate opening for an IT Engineer to execute on our enterprise IT roadmap. We're searching for someone excited to build a secure and compliant enterprise IT ecosystem and drive efficiency for our employees. Are you a seasoned IT professional with experience in digital health ? Do you have that amazing bedside manner that makes every employee feel happy to come to you for help? Can you build and own a budget for IT software and hardware spend?

If the answer to these is yes, then we'd like to talk with you.

What would I be doing?

You will partner with our Information Security, IT Management, and HR teams to evolve and secure our employee-facing infrastructure. On any given day, you will:
  • Architect Infrastructure: Design, deploy, and maintain robust office networking and automated endpoint management systems to ensure secure and efficient device deployment.
  • Lead IT Service Delivery: Own the IT service desk lifecycle, streamlining request management and resolution protocols to provide high-velocity support.
  • Manage Lifecycle & Hardware Logistics: Oversee end-to-end hardware lifecycle management, including procurement, inventory tracking, regular maintenance, and onboarding/offboarding workflows.
  • Drive Strategic Growth: Assist in development of the IT roadmap, including forecasting software/hardware budgets and coordinating large-scale technology upgrades.
  • Ensure Security & Compliance: Partner with InfoSec to participate in compliance audits, gather evidence, and implement zero-trust access mechanisms (e.g., SASE, VPN).
  • Optimize & Scale: Proactively identify process bottlenecks and architect scalable, sustainable solutions that support the company's growth trajectory.
  • Lead Strategic IT Projects: Independently create project plans, establish clear timelines, and manage deliverables based on team bandwidth and capacity to ensure successful execution of IT initiatives.
  • Onsite: Ability to work from our Denver office at least 2 days per week.


Qualifications
  • 8+ years of professional experience in Enterprise IT, with a history of owning and evolving core infrastructure.
  • Expertise in managing macOS and Windows environments, including the implementation of MDM solutions (e.g., Jamf, Kandji, or ManageEngine).
  • Deep proficiency with Identity & Access Management (IAM) platforms like Okta, including familiarity with authentication protocols such as OIDC and OAuth2.
  • Demonstrated ability to manage secure networking infrastructure (firewalls, switches, wireless technology) and endpoint protection services.
  • Strong analytical skills with a data-driven approach to IT management, including reporting on budget utilization, hardware lifecycle, and service metrics.
  • Experience collaborating with cross-functional teams (e.g., InfoSec, HR) to ensure security and compliance posture (e.g., VPN, SASE, CASB).
  • Excellent communication skills with the ability to convey complex technical concepts to non-technical stakeholders.
  • A track record of mentoring team members and providing strategic technical guidance.
  • Experience tracking requests using ticketing systems such as JIRA.
  • Extensive experience with owning and managing Google Workspace, including user administration, security configurations, and group policies.
  • Previous experience working within a startup environment.
  • Strong experience with documentation and technical writing, including the ability to hold teams accountable for the development and maintenance of technical documentation.


Impress us more
  • Previous experience within digital health
  • Expertise in Data Loss Prevention software and services
  • Prior ownership and management of JIRA
  • Demonstrable previous ownership of IT budgeting and forecasting


The base salary range for this role varies by location and is aligned to market benchmarks.
  • Candidates located in higher-cost labor markets, including California, Washington, New York, New Jersey, Connecticut, Massachusetts, and Washington, DC represent the middle to high end of the range, while candidates located in all other U.S. locations represent the low to middle end of the range.
  • Final compensation is determined based on location, experience, skills, and internal equity.

This role is eligible for a 15% target annual bonus, resulting in the following base salary and Total Target Compensation (TTC) ranges:
  • Base Salary: $105,000-$125,000
  • TTC: $115,500 - $137,500

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

BENEFITS: Cleerly offers a variety of medical, dental, and vision plans, designed to fit you and your family's needs. Along with stock options and a 401(k) match program that helps you invest in the future, Cleerly also offers 7 company wide holidays, a week off between Christmas and New Years as well as a self-managed PTO policy.

Job duties, activities, and responsibilities are subject to change by our company.

Working at Cleerly takes HEART. Discover our Core Values:
  • H: Humility- be a servant leader
  • E: Excellence- deliver world-changing results
  • A: Accountability- do what you say; expect the same from others
  • R: Remarkable- inspire & innovate with impact
  • T: Teamwork- together we win

Don't meet 100 percent of the qualifications? Apply anyway and help us diversify our candidate pool and workforce. We value experience, whether gained formally or informally on the job or through other experiences. Job duties, activities and responsibilities are subject to change by our company.

For more information see our Privacy Policy (https://cleerlyhealth.com/privacy-policy). All official emails will come from [redacted].com email accounts.

#Cleerly

About Cleerly

Clearly is an online retailer of contact lenses, eyeglasses and sunglasses. The company was acquired by EssilorLuxottica Canada, and is headquartered in Vancouver, British Columbia. They are one of the largest online contact lens retailers in North America, and the largest seller of prescription eyeglasses online in the world. Founded in 2000 as Coastal Contacts by Roger Hardy and his sister Michaela Hardy, who bought the keyword "contact lens" from AltaVista, which meant that all searches for "contact lens" were accompanied with Coastal Contacts' banner ads. In the first day, they had 30 orders; within the first month, they had $68,000 in sales. In addition to their lower pricing, the firm provided same day fulfillment of online orders. In 2004, Coastal Contacts raised $6 million in an initial public offering, which they used to expand into the United Kingdom and parts of Europe. In late 2004, they acquired a mail order contact lens business in Europe, LensWay. In 2006, they acquired two more companies: one in the Netherlands and one in Japan. By 2009, the firm increased their revenue to $140 million. They moved into the eyeglasses market in 2008. They source parts for eyeglasses from independent manufactures across the globe, but maintains control over final assembly.
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