Packaging Corporation of America

IT Network Infrastructure Engineer III

Packaging Corporation of America • $96K — $120K *
Lake Forest, IL 60045In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor of Science in Information Technology Systems or equivalent experience
  • Minimum of 6 years in ITS/Network Engineering
  • Expert knowledge of OSI model layers
  • Proficient in Layer 2/3 switch and router configuration
  • Advanced VLAN design experience
  • Strong packet analysis capabilities
  • Experience with network documentation and change management processes
  • Knowledge of Python scripting for network automation

Responsibilities

  • Configure, deploy, and upgrade network infrastructure equipment like switches and firewalls
  • Perform advanced troubleshooting for network systems including SD-WAN
  • Design LAN and WAN infrastructures, incorporating SD-WAN architecture
  • Maintain detailed network documentation and topology diagrams
  • Travel to various sites to manage network-related projects
  • Provide in-person and remote support for complex network issues
  • Promote safety in manufacturing environments during installations

Benefits

  • Paid Holidays
  • Medical, dental, and vision coverage available within the first 30 days
  • Automatic enrollment in life, AD&D, and disability coverages upon hire
  • 401k plan with pre-tax and Roth options plus employer matching
  • Possibility of extended hours based on business needs
Full Job Description
Position Purpose Summary:

The Network Infrastructure Engineer III provides expert-level implementation, configuration, support, and troubleshooting of all hardware, operating systems, applications, and policies related to the network infrastructure. This individual interfaces with internal and external personnel of varying technical proficiency to design, maintain, and troubleshoot enterprise network environments, including LAN, WAN, wireless, and security infrastructure. This role operates across corporate and active manufacturing plant environments, requiring both deep technical expertise and the ability to work effectively in industrial settings.

Dimensions:
  • Configures, deploys, patches, and upgrades switches, routers, firewalls (including Fortinet FortiGate), and other network infrastructure equipment using appropriate tools and methods.
  • Performs advanced troubleshooting of all network infrastructure systems including SD-WAN environments.
  • Designs network infrastructure environments spanning LAN and WAN, including SD-WAN architecture and policy.
  • Maintains accurate network documentation, topology diagrams, and supports formal change management processes.
  • Travels to various sites and manages assigned projects as directed by the IT department.

Principal Accountabilities:
  • As a member of the ITS Department, is responsible for knowing and following company policies and procedures; sharing information that benefits team members; and continually improving service delivery to customers.
  • Continually strives to strengthen the business philosophy of Meeting Needs, Exceeding Expectations - supporting Commitment to Service by doing what is right for customers, focusing on value-adding strategies, and keeping commitments.
  • Responsible for the design, configuration, maintenance, and troubleshooting of the network and associated equipment and cabling, including next-generation firewall (FortiGate) and SD-WAN solutions.
  • Serves as a senior escalation point for complex network issues, providing in-person and remote support to team members, support engineers, and end users.
  • Owns and maintains accurate network documentation, topology diagrams, and standard operating procedures; participates in and supports formal change management processes.
  • Performs physical installation of switches, routers, firewalls, wireless access points, and other network equipment across corporate and plant locations.
  • Ensures personal safety and the safety of coworkers while operating in manufacturing environments, following ALL prescribed safety precautions.

Decision Making:

This position requires the ability to think critically, troubleshoot methodically, and make sound decisions that affect both business and manufacturing networks - including under high-pressure conditions. The engineer must exercise independent judgment on network design and incident response with minimal supervision.

Interactions with Customers and Contacts:
  • Direct verbal and written contact with plant managers and corporate managers.
  • Communication with all company users in response to helpdesk tickets and network-related issues.
  • Regular collaboration with all ITS department personnel.
  • Written and verbal communication with external customers and vendors as required.

Requirements:
  • Bachelor of Science in Information Technology Systems or equivalent professional experience.
  • Minimum of 6 years of previous work experience in a related ITS/Network Engineering role.
  • Expert understanding of all layers of the OSI model.
  • Proficient in the configuration and installation of Layer 2/3 switches and routers.
  • Advanced understanding of and experience with VLAN design and configuration.
  • Strong packet capture and analysis skills.
  • Experience investigating and resolving help desk service requests using help desk software.
  • Strong understanding of and experience configuring IP, OSPF, BGP, VRRP, HSRP, and IPSLA on Cisco and Aruba switches and routers.
  • Experience with Aruba and Cisco switches.
  • Experience with network cabling and a solid understanding of Ethernet cabling standards and requirements.
  • Expert understanding of and experience configuring and troubleshooting enterprise-class wireless networks (Cisco and Aruba).
  • Experience with Aruba ClearPass for network access control.
  • Experience with Fortinet FortiGate next-generation firewall configuration, management, and troubleshooting.
  • Experience designing and managing SD-WAN solutions, preferably Fortinet SD-WAN.
  • Experience serving as a senior escalation point for complex network issues; familiarity with help desk platforms and ticket management workflows.
  • Experience maintaining network documentation, topology diagrams, and operating within a formal change management process.
  • Experience with Python scripting for network automation.
  • Proficient in current Windows Operating Systems (Desktop and Server).
  • Proficient in Linux.
  • Strong organizational skills with the ability to manage numerous details, deadlines, and concurrent requests.
  • Ability to adapt, work effectively, and operate independently in a fast-paced, multitasking environment.
  • Ability to thrive under pressure and maintain composure when troubleshooting even the most critical system failures.
  • Ability to evaluate and prioritize tasks for efficiency and completeness.
  • Must be able to travel as necessary and possess a valid U.S. driver's license.
  • Excellent verbal and written communication skills with the ability to effectively communicate with individuals at all levels of the organization.
  • Willingness to work extended hours as business needs and critical incidents require.
  • Must interact effectively and professionally with all levels of plant and corporate personnel, as well as with customers, vendors, and team members.
  • This role requires work in active manufacturing and industrial plant environments. Candidates must be prepared for conditions that go well beyond a typical office setting.
  • Ability to work in environments that may be loud, dusty, hot, cold, or otherwise physically demanding depending on plant conditions and season.
  • Must maintain situational awareness at all times when on the plant floor, adhering to all posted safety requirements including PPE (personal protective equipment).
  • Ability to install and remove networking equipment in locations that require use of ladders, scissor lifts, or elevated platforms.
  • Ability to lift and carry equipment and cabling up to 50 lbs.
  • Comfortable working in confined spaces, overhead areas, and along active production lines when required.


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COMPENSATION AND BENEFITS

  • Salary range: $96,000-$120,000.
  • Paid Holidays.
  • Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision - and are automatically enrolled in life, AD&D, and disability coverages.
  • Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions
  • Disclaimer: The Compensation and Benefits information in this posting represents PCA's good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

About Packaging Corporation of America

Packaging Corporation of America (PCA) is the fourth largest producer of containerboard and corrugated packaging products in the United States. Our focus on a single line of business not only differentiates us from our major competitors, but also helps us achieve levels of operational excellence that are highly respected within the industry. A leader in integration, PCA converts approximately 83% of the containerboard it produces into finished corrugated containers for a broad base of both local and national accounts. With 2012 net sales at a record $2.8 billion and 8,600 employees, PCA produced 2.6 million tons of containerboard and shipped 34.7 billion square feet of corrugated products

**Packaging Corporation of America Careers**

Join the dynamic team at Packaging Corporation of America (PCA), a leading provider of packaging solutions, and be part of a company that values innovation, leadership, and diversity. At PCA, we offer a range of job opportunities that allow you to put your skills to work in a thriving environment that fosters growth and professional development.

Work You’ll Do

At PCA, you will collaborate with some of the most talented professionals in the industry. Our culture is built on a foundation of respect, integrity, and commitment, where each team member’s contribution is valued. Engage in work that makes a difference, not just within the company but also in the world of packaging solutions, driving sustainability and efficiency.

Innovate and Lead

Embrace the opportunity to lead projects that challenge the status quo and advance your leadership skills. PCA is at the forefront of packaging innovation, and by joining our team, you will play a pivotal role in shaping the future of packaging. Our leadership and diversity training ensure that you are equipped to make impactful decisions that promote inclusivity and creativity.

Career Growth and Development

PCA is committed to the career progression of our employees. Whether you are looking for a position straight out of college or are a seasoned professional, PCA offers career paths that help you achieve your ambitions. With our extensive training programs and networking opportunities, you can enhance your abilities and advance your career within the company.

Internship Programs

Start your career journey with PCA through our internship programs. Gain hands-on experience, work on real projects, and learn from leaders in the industry. An internship at PCA not only enhances your resume but also gives you a taste of what it’s like to work in a leading packaging company, making it a valuable first step in your professional life.

Benefits and Culture

At PCA, we understand that our employees are our greatest asset. That’s why we offer competitive benefits to ensure their well-being and support their work-life balance. From health and wellness programs to flexible working conditions, we prioritize the needs of our team members.

Join Our Team

Explore the job opportunities at Packaging Corporation of America and find the position that matches your skills and interests. We are continuously hiring and looking for individuals who are passionate, curious, and eager to drive innovation in the packaging industry.

Stay Connected

Keep up to date with the latest developments at PCA and in the packaging industry. Follow our careers blog for tips on preparing your resume, acing your interview, and succeeding in your new role. Join our community of driven professionals and see where your career at PCA can take you.

Apply Now

Ready to take the next step in your career? Search open positions at Packaging Corporation of America, personalize your job alerts, and apply today. Discover the exciting and rewarding career opportunities that await you at PCA.

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Join Packaging Corporation of America and be part of a company that is leading the way in innovative and sustainable packaging solutions. Your future starts here!
Learn more about Packaging Corporation of America
Size
15,200 employees
Market Cap
$11.8 billion
Industry
Food & Beverages
Net Income
$461.1 million
Founded
1959
5 Year Trend
+6%
Revenue
$6.6 billion
NASDAQ
PKG
* Ladders Estimates

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