Director of Information Technology & Business Systems
Position Summary
The Director of Information Technology is a strategic leader responsible for the technology vision, execution, and governance of all enterprise and manufacturing systems across the organization. Reporting directly to the CEO, this role leads the planning, prioritization, and delivery of a portfolio of IT, operational technology (OT), digital transformation, cybersecurity, infrastructure, ERP, analytics, and manufacturing technology initiatives.
The Director serves as the bridge between executive leadership, manufacturing operations, sales, finance, and supply chain teams to ensure technology investments align with business objectives, improve operational efficiency, increase plant productivity, and support sustainable growth.
Key Responsibilities
Strategic Leadership & Program Management
Develop and execute a multi-year technology roadmap aligned with corporate goals and manufacturing strategy.
Lead a portfolio of concurrent IT and digital transformation projects across manufacturing, business operations, supply chain, and customer service.
Establish project governance, prioritization frameworks, budgets, resource allocation, and executive reporting.
Present technology strategies, project status, risk assessments, and ROI analyses to the CEO and executive leadership team.
Drive continuous improvement initiatives leveraging automation, analytics, and emerging technologies.
Manage technology-related capital expenditures and operating budgets.
Manufacturing Systems & Plant Technology
Oversee Manufacturing Execution Systems (MES), machine integrations, and production data collection platforms.
Lead initiatives involving corrugators, die cutters, flexo folder gluers (FFG), and converting equipment integration.
Ensure real-time production visibility, downtime tracking, waste reduction, and OEE improvement.
Partner with plant leadership to identify and implement technology solutions that improve manufacturing performance.
ERP & Business Systems
Direct the implementation, optimization, and support of ERP and business applications supporting:
o Estimating and quoting
o Order management
o Production scheduling
o Inventory control
o Shipping and logistics
o Billing and financial operations
Ensure seamless integration across Sales, Customer Service, Production, Supply Chain, Finance, and Executive Management.
Lead ERP upgrades, enhancements, and system modernization initiatives.
Operational Technology (OT) & Industrial Integration
Provide leadership for the convergence of IT and OT environments.
Oversee industrial networking, PLC connectivity, machine communications, and IoT initiatives.
Develop standards for secure and reliable plant-floor connectivity.
Support data historians, edge computing, and industrial automation projects.
Supply Chain & Logistics Technology
Manage Warehouse Management Systems (WMS), transportation systems, EDI platforms, and customer integrations.
Improve supply chain visibility and operational efficiency through technology-enabled solutions.
Support customer onboarding and strategic retailer integrations.
Cybersecurity, Risk & Compliance
Develop and maintain enterprise cybersecurity strategy and governance.
Protect manufacturing operations and business systems from cyber threats and operational disruptions.
Lead disaster recovery, business continuity, vulnerability management, and incident response programs.
Establish policies and controls supporting regulatory and customer security requirements.
Infrastructure & Cloud Services
Direct enterprise infrastructure operations including networks, servers, cloud platforms, telecommunications, and end-user computing.
Lead cloud adoption initiatives and hybrid infrastructure strategies.
Ensure high availability, scalability, and performance across all technology environments.
Data, Analytics & Business Intelligence
Establish enterprise reporting and KPI frameworks supporting executive decision-making.
Develop dashboards and analytics for:
o OEE
o Waste reduction
o Production efficiency
o Inventory performance
o On-time delivery
o Financial performance
Promote data-driven decision making throughout the organization.
Leadership & Team Development
Lead and develop IT managers, engineers, analysts, developers, and support personnel.
Build strong partnerships across Operations, Finance, Sales, Customer Service, and Supply Chain functions.
Manage vendor relationships, contracts, service providers, and technology partners.
Foster a culture of accountability, innovation, continuous improvement, and customer service.
Qualifications
Education Required:
Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, or related field.
Preferred:
MBA, Master's Degree in Information Systems, Technology Management, Engineering, or related discipline.
Experience
10+ years of progressive IT leadership experience.
5+ years leading technology initiatives within manufacturing environments.
Demonstrated success managing multiple enterprise-scale projects and programs simultaneously.
Experience supporting ERP, MES, OT, industrial automation, and supply chain technologies.
Experience presenting to executive leadership and managing organizational change.
Core Competencies
Program & Portfolio Management
Manufacturing Technology Leadership
ERP & Business Systems
Digital Transformation
Budgeting & Financial Management
Cybersecurity & Risk Management
Vendor & Contract Management
Executive Communication
Strategic Planning
Change Management
Cross-Functional Leadership
Continuous Improvement
