IT Area Manager

Florida Cancer Specialists & Research Institute (FCS) • $88K — $105K *
Pensacola, FL 32514In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Computer Science, Business, or related discipline preferred.
  • Minimum five years of experience in a healthcare IT setting with progressive responsibilities.
  • At least two years of direct leadership experience.
  • Valid state Driver’s License required.

Responsibilities

  • Plan and deliver an adequate IT Service organization for the assigned area.
  • Contribute to resource planning, budget management, and project planning.
  • Monitor and control service delivery and performance indicators.
  • Lead and supervise a team of technical support staff.
  • Advocate for customer experiences and improve services through technical insights.

Benefits

  • Professional development opportunities.
  • Collaborative work environment focused on teamwork and shared missions.
  • Emphasis on patient-centered values as an organization.
Full Job Description

Date Posted:

2026-08-26

Country:

United States of America

Location:

Nine Mile

Summary:

The Area IT Manager leads a team of assigned technical staff to plan and complete key functions that enable the delivery of high-quality technical support service to end users, to ensure the technical environment within the assigned geographic area is appropriately maintained, and the technical resources required to meet business needs are delivered on-time and within budget. This position is a stakeholder facing role with wide impact, requires relationship management, technical management, and a high degree of personal responsibility.

PRIMARY TASKS AND RESPONSIBILITIES:
  • Is accountable to IT leadership teams to plan and deliver an appropriately resourced IT Service organization within assigned geographic area. resource the quality of Service, technical environment performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems
  • Contribute to resource planning, budget surveillance, and project planning to provide an ever-improving technical environment across multiple clinical locations with an assigned area.
  • Monitor and control key performance indicators related to service delivery, customer satisfaction, cost, and performance.
  • Lead and supervise a team of hands-on technical support staff to appropriately service assigned area.
  • Act as the voice of the customer, continually advocate for and deliver improved customer experiences through technical expertise, business planning, and customer support.

EDUCATION/CERTIFICATIONS & LICENSES:

Minimum education requirement to successfully perform in role (high school diploma or equivalent being the minimum requirement across all positions within FCS).

  • Bachelor’s degree (or equivalent experience) in Computer Science, Business, or related discipline is preferred. 
  • Valid state Driver’s License.

EXPERIENCE:
  • Minimum of five (5) years of experience in a healthcare related information technology organization demonstrating progressive responsibilities.
  • Minimum two (2) years direct leadership experience.

CORE COMPETENCIES, KNOWLEDGE/SKILLS/ABILITIES:

Essential competencies and KSAs targeted to successfully performing in role:

  • Analysis & Critical Thinking
  • Strong interpersonal skills to include effective verbal and written communication
  • Solid time management with the ability to prioritize multiple tasks
  • Ability to collaborate across various levels of management, departments and teams
  • Comfortable negotiating problems and exploring solutions with physician population

VALUES:
  • Patient First – Keeping the patient at the center of everything we do
  • Accountability – Taking responsibility for our actions
  • Commitment & Care – Upholding FCS vision through every action
  • Team – Working together, one team, one mission

Expectations for all Employees
Every FCS employee is expected to regularly conduct themselves in a professional and respectful manner, to comply with all labor laws, workplace policy and workplace practices.  Employees are expected to bring issues of any forms of workplace harassment, discrimination or other potential improprieties to the attention of their management or the human resources department. 


About Florida Cancer Specialists & Research Institute (FCS)

Florida Cancer Specialists & Research Institute (FCS) Careers

At Florida Cancer Specialists & Research Institute (FCS), the pursuit of innovation and leadership in the oncology field offers a compelling opportunity for professionals to join a team that is dedicated to providing leading-edge cancer treatment. As one of the largest independent medical oncology/hematology practices in the United States, FCS is at the forefront of cancer treatment and research, making it an ideal place for job opportunities in various professional areas.

Explore Career Opportunities

Florida Cancer Specialists & Research Institute (FCS) offers a range of career paths from clinical roles to support positions that contribute to the health and well-being of patients. Each position at FCS is crucial, fostering a culture of medical innovation and patient care that is second to none.

Professional Growth and Development

Commitment to professional growth is a cornerstone of the culture at Florida Cancer Specialists & Research Institute (FCS). Employees are encouraged to expand their skills through leadership development programs and diversity training, ensuring that the team not only grows in their career but also contributes positively to the culture of inclusivity and professional excellence.

Internship Programs and Employment Opportunities

For those starting their career, internships at Florida Cancer Specialists & Research Institute (FCS) provide invaluable industry experience and a chance to develop important skills in a real-world setting. Interns work alongside experienced professionals, gaining insights that are crucial for future employment in the healthcare sector.

Benefits and Work Culture

Employees at Florida Cancer Specialists & Research Institute (FCS) enjoy a comprehensive benefits package that supports both their professional and personal lives. The company fosters a supportive work environment where every team member’s contribution is valued. Networking within the company and with external partners is encouraged, enhancing the innovative capacity and service excellence of the team.

Hiring Process

The hiring process at Florida Cancer Specialists & Research Institute (FCS) is designed to identify potential team members who are passionate about oncology and committed to patient care. Candidates can expect a thorough interview process where they can showcase their resume, discuss their career aspirations, and demonstrate how their experience and skills make them a perfect fit for the available job positions.

Join the Team

Florida Cancer Specialists & Research Institute (FCS) is actively hiring and looking for individuals who are ready to make a significant impact in the oncology field. Interested candidates are encouraged to search open positions that match their skills and interests. Each position offers the chance to join a dynamic team that is leading the way in cancer treatment and research.

Stay Connected

Keep up to date with the latest from Florida Cancer Specialists & Research Institute (FCS) by following their career blog. Here, one can find career tips, insider perspectives, and industry-leading insights that can be put to use today—all from the professionals who work at FCS.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences from Florida Cancer Specialists & Research Institute (FCS). Discover what exciting and rewarding opportunities await in the field of oncology.

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