Oschner Health System

IS Epic Manager - Patient Experience

Oschner Health System$100K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma required; Bachelor's degree preferred in Healthcare or Business Administration.
  • 7 years in healthcare or project management, including 2 years in supervisory role.
  • Experience leading large, complex system integration or software projects.
  • Strong computer skills for data entry and information retrieval.
  • Effective communication and interpersonal skills are essential.

Responsibilities

  • Manage projects to meet client requirements effectively.
  • Deliver applications that adhere to quality standards.
  • Lead and develop team members for maximum potential.
  • Engage in personal growth and development activities.
  • Strategically interact with customers to enhance satisfaction.

Benefits

  • Mentorship and coaching opportunities for professional development.
  • Dynamic work environment with varied responsibilities.
  • Chance to lead significant projects with large-scale impact.
  • Engagement in continuous process improvement initiatives.
Full Job Description
The Manager manages Epic application and assumes responsibility for new development and existing production support; manages day-to-day individual and team dynamics, work prioritization, fiscal stewardship, and management of all aspects of a project life cycle. The Manager provides mentoring and coaching associated with performance development and project management and makes decisions that influence the project on a large scale.
Education

Required - High School diploma or equivalent

Preferred - Bachelor's degree in Healthcare or Business Administration or related field

Work Experience

Required - 7 years related healthcare or project and team management experience including two years in a supervisory/management capacity (experience should include leading large, complex system integration efforts or large software application projects)
Preferred - Additional degrees, business training experience and/or certifications may be combined to meet minimum qualifications.

Knowledge Skills and Abilities (KSAs)
  • Must have computer skills and dexterity required for data entry and retrieval of information.
  • Effective verbal and written communication skills and the ability to present information clearly and professionally.
  • Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
  • Strong interpersonal skills.
  • Strong partnering, coaching, and mentoring skills.
  • Strong budget and schedule management skills ensuring the business community is engaged in the project.
  • Problem solving skills and continuous process improvement skills.
  • Time management skills and the ability to prioritize multiple projects simultaneously.
  • Ability to remain dedicated to client service.
  • Judgment skills to think clearly in complex, dynamic situations.
  • Strong organizational skills with attention to detail.
  • Negotiation skills to work with various parties towards a mutually acceptable business solution.
  • Ability to work flexible schedule, such as evenings, nights, weekends, extended shifts, etc.


Job Duties
  • Manages projects effectively to meet client requirements.
  • Delivers applications that adhere to standards and support initiatives.
  • Leads and develops team members to reach full potential.
  • Participates in activities for personal growth and development.
  • Interacts with customers strategically and effectively.


Physical and Environmental Demands
The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

About Oschner Health System

Oschner Health System is a non-profit healthcare provider that operates hospitals, clinics, and urgent care centers in Louisiana and Mississippi. The system was founded in 1942 and has grown to become the largest healthcare provider in Louisiana. Oschner Health System is committed to providing high-quality, compassionate care to its patients and is dedicated to improving the health of the communities it serves. The system employs over 26,000 people and has over 4,500 affiliated physicians. Oschner Health System is also a leader in medical research and education, with partnerships with several universities and research institutions.
Learn more about Oschner Health System
Size
26,000 employees
Industry
Founded
1942

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