TIAA

Investment Operations

TIAA$121K — $184K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in investment operations risk management
  • Proven ability to develop investment operation workflows
  • Experience with cross-functional project collaboration
  • Demonstrated leadership in audits
  • Exceptional attention to detail and relationship-building skills

Responsibilities

  • Oversee all investment operations activities
  • Partner with senior leadership to ensure procedural effectiveness
  • Evaluate and mitigate risks in investment processes
  • Represent the investment team in audits and exams
  • Conduct due diligence on potential fund managers

Benefits

  • Comprehensive retirement program
  • Competitive health and wellness offerings
  • Work-life balance initiatives
  • Support for physical, emotional, and financial well-being
  • Total Rewards package focused on associate welfare
Full Job Description
The Manager, Investment Operations is responsible for overseeing the day-to-day operational functions that support the investment management team at TIAA Kaspick, a registered investment advisory firm managing assets in an OCIO capacity for over thirty-five years. The Manager monitors operational controls to mitigate risk, maintains documentation standards, supports internal audits and external exams, and conducts due diligence reviews of potential external asset managers. The role serves as a critical link between the investment management, trading, custody/operations, reporting, IT, compliance, and client-facing teams.

The Manager, Investment Operations sits on the TIAA Kaspick Investment Committee, and works closely with the Chief Investment Officer, Deputy Chief Investment Officer, Chief Compliance Officer and internal legal counsel to address potential investment operation issues. The Manager evaluates existing workflows and controls, identifying opportunities to streamline processes, reduce risk, and improve scalability through technology, automation, and process redesign.

Key Responsibilities and Duties
  • Oversee all investment operations activities
  • Partner with senior leadership to ensure the investment team is operating effectively with the appropriate procedures and policies
  • Evaluate risks to investment processes and identify and implement changes as needed
  • Represent the investment team in firm-wide planning projects, internal audits, and external exams
  • Perform due diligence of potential new fund managers and liaise with current fund managers and vendors on required data and reporting

Educational Requirements
  • University (Degree) Preferred

Work Experience
  • 5+ Years Required; 7+ Years Preferred

Physical Requirements
  • Physical Requirements: Sedentary Work


Career Level
8IC

Required Skills:
  • 5+ years identifying and mitigating operational risks in an investment environment
  • Demonstrated success evaluating and building investment operation workflows and risk management tools
  • Experience participating in cross-functional projects involving development, testing, and implementation of investment operation processes
  • Experience leading internal and external audits
  • A high degree of attention to detail, sound judgment, a collaborative mindset, and ability to build strong relationships across functional areas
Preferred Skills:
  • 7+ years identifying and mitigating operational risks in an investment environment
  • Experience working at a registered investment adviser or asset management firm


Related Skills

Accountability, Analytical Skills, Asset/Investment Modeling, Communication, Critical Thinking, Detail-Oriented, Endowments, Investment Management, Investment Reporting Oversight, Investment Research/Analysis, Investment Strategy Acumen, Portfolio Management

Anticipated Posting End Date:
2026-08-11

Base Pay Range: $121,000/yr - $184,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

About TIAA

TIAA is a financial services company that specializes in providing retirement plans, IRAs, mutual funds, and life insurance. The company is dedicated to helping those who teach, heal, and serve to achieve financial well-being. TIAA was founded in 1918 and headquartered in New York, United States.

TIAA Careers

Joining TIAA presents an unparalleled opportunity to become part of a team that prides itself on fostering a culture of growth, innovation, and leadership in the financial services industry. As a company deeply committed to the professional development and well-being of its employees, TIAA is where your career aspirations can take flight.

Work You’ll Do

At TIAA, we are dedicated to providing our employees with meaningful job opportunities that offer both challenges and rewards. We believe in nurturing the skills and talents of our team members through diverse career paths, leadership development programs, and continuous learning opportunities.

Explore Our Team

Become a part of a workforce that is as diverse as the clients we serve. At TIAA, we understand that unique perspectives lead to innovative ideas and better decision-making. Our inclusive culture supports diversity training, ensuring all team members can thrive.

Innovate with Us

TIAA is at the forefront of financial innovation. We encourage our employees to lead the way in developing new strategies and solutions that continue to redefine the industry. Our collaborative environment supports your ideas and fosters creativity at every level.

Grow Your Career

Whether you are looking for your first internship or a seasoned professional position, TIAA offers a range of employment opportunities to help you realize your potential. Take advantage of our comprehensive benefits package, competitive salaries, and programs designed to support your career growth.

Networking and Professional Development

Networking at TIAA goes beyond connecting with colleagues; it involves engaging with industry leaders and participating in high-impact mentoring programs. Our commitment to professional growth is evident through our robust training and development courses tailored to enhance your career journey.

Join Our Hiring Process

Embark on your career with TIAA through a straightforward hiring process. Start by exploring open positions that match your skills and interests on our Jobs page. Submit your resume, prepare for your interview, and let your journey of professional fulfillment begin.

Stay Connected

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TIAA: Empowering Professional Futures

At TIAA, we are not just offering jobs; we are building futures. We invite you to join our team and experience a career where your growth is our priority, and your potential is limitless.

Search TIAA Jobs

Discover the opportunities waiting for you at TIAA. Search for open positions that align with your career goals and apply today. Let’s innovate, lead, and grow together. [SEARCH TIAA JOBS] [READ CAREERS BLOG]
Learn more about TIAA
Size
17,000 employees
Industry

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