Investigator II

Point32Health

$80K — $121K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree (preferably in clinical, scientific, business, accounting, computer science, or criminal justice)
  • 3-5 years of experience in health insurance and/or fraud investigations
  • Certified Professional Coder (CPC); Certified Fraud Examiner (CFE) designation is a plus
  • Experience in drafting and distributing summary findings notices is preferred
  • Strong ability to produce clear, concise, and well-organized documents
  • Demonstrated resilience, collaboration, flexibility, and innovation

Responsibilities

  • Lead complex behavioral health investigations involving internal and external research, data analysis, medical record review, and interviews
  • Apply relevant laws, regulations, and industry standards to investigative findings
  • Complete detailed reports of investigation activities and prepare provider notices
  • Collaborate with SIU management to educate providers and prevent future losses
  • Identify root causes of fraud, waste, and abuse and recommend corrective actions
  • Develop new investigations based on previous case findings
  • Promote investigative best practices within the SIU team

Benefits

  • Medical, dental and vision coverage
  • Retirement plans
  • Paid time off
  • Employer-paid life and disability insurance with additional options
  • Tuition program
  • Well-being benefits
  • Comprehensive support for career development and family health
Full Job Description
Job Summary
The Investigator II is an essential team member of the Special Investigation Unit (SIU) responsible for leading complex provider investigations related to fraud, waste, and abuse, and developing action plans to address the investigative findings and prevent future loss. The Investigator works closely with other members of the SIU to set investigative priorities, develop effective investigative strategies and techniques, and recommend measures to address new and evolving schemes.

Job Description

Key Responsibilities/Duties - what you will be doing (top five):
  • Lead moderately complex to complex behavioral health investigations in established and emerging areas of Fraud Waste and Abuse (FWA) involving internal and external research, detailed data analyses, review of medical records, and interviews of members, providers, and other third parties.
  • Familiarity with and/or experience in Applied Behavior Analysis (ABA); Board Certified Behavior Analyst (BCBA) certification preferred.
  • Apply laws, regulations, plan policies and guidelines, contract provisions, coding rules, coverage rules, and industry standards to information gathered during the investigation.
  • Complete detailed reports of investigative activity and prepare summary findings notices for providers or other entities.
  • Work with SIU management to educate providers, recover overpayments, take action to prevent future loss, and monitor provider activity post-investigation.
  • Identify root causes of fraud, waste and abuse and recommending internal and external corrective actions to address these root causes.
  • Develop new investigations based upon case findings.
  • Recommend investigative priorities, strategies, and techniques.
  • Work with the analytics and intake team to develop and refine data mining to address new and evolving schemes.
  • Share expertise and promote investigative best practices among SIU management and staff.
  • Educate and collaborate with various business units to raise awareness of potential FWA concerns.
  • Perform out-of-the-box thinking, collaborate with others, and make a difference every day!
  • Other duties and projects as assigned.

Qualifications - what you need to perform the job

Certification and Licensure
  • Certified Professional Coder ("CPC"); Certified Fraud Examiner ("CFE") designation a plus.

Education
  • Required (minimum): Bachelor's degree
  • Preferred: Degree preferably in a clinical or scientific field, business, accounting, computer science, or criminal justice.

Experience
  • Required (minimum): 3-5 years' related experience in health insurance and/or fraud investigations.

Preferred: Experience in audits/investigations including experience drafting and distributing summary findings notices to providers or other entities.

Skill Requirements
  • Ability to produce clear, concise, and well-organized documents.
  • Resilient, collaborative, flexible, innovative.

Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):
  • Must be able to work under normal office conditions and work from home as required.
  • May be required to attend meetings at other company locations or other external meetings.
  • Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
  • May be required to work additional hours beyond standard work schedule.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Salary Range
$80,741.22 -$121,111.82

Compensation & Total Rewards Overview

The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:
  • Medical, dental and vision coverage
  • Retirement plans
  • Paid time off
  • Employer-paid life and disability insurance with additional buy-up coverage options
  • Tuition program
  • Well-being benefits
  • Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

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