Job Description Summary:
KISS Products is seeking an experienced International Business Operations Manager to lead and optimize business operations across Europe and the Middle East. This role will own end-to-end operational strategy for international markets, driving revenue growth, improving profitability, and ensuring seamless execution across retailer and distributor channels.

The Manager will serve as a key partner to senior leadership, overseeing cross-functional collaboration across sales, finance, supply chain, and external partners, while leading initiatives that enhance operational efficiency and scalability across diverse markets.

The ideal candidate is a strategic thinker with strong analytical capabilities, proven leadership experience, and the ability to manage complex international operations across multiple countries and time zones.

Job Description:

Key Responsibilities
International Business Operations
• Lead day-to-day operations of direct business with chain retailers in Germany and the UK, and distributor business across EU countries and the Middle East.
• Coordinate with international partners, distributors, and internal teams to ensure smooth order processing, logistics coordination, and operational execution.
• Monitor sales performance and operational metrics across markets and prepare periodic reports.
• Prepare product pricing structures by analyzing costs, margins, retailer requirements, and market conditions.
• Manage sales forecasts and coordinate with the logistics team to support demand planning and ensure product availability across international markets.

Business Analytics & Market Analysis
• Conduct market research and analyze sales trends to identify growth opportunities in existing and new markets.
• Maintain and update sales analysis tools and simulation models used to evaluate pricing, sales performance, and profitability.
• Prepare reports, dashboards, and presentations to support strategic planning and business decision-making.

Retailer, Distributor, & Partners Coordination
• Coordinate documentation, communication, and implementation of sales contracts and commercial agreements with retailers, distributors, agencies, and international partners.
• Lead planning and execution of international trade shows, key meetings, and partner engagements.
• Ensure alignment and accountability across partners to meet sales targets and operational standards.

Financial Planning & Analysis
• Own budgeting, forecasting, and financial performance tracking for international operations, including oversight of warehouse operations in the Czech Republic.
• Coordinate with finance and accounting teams across multiple countries and time zones, prepare financial reports and Power BI dashboards, and conduct financial analysis to support financial control and improve profitability.

Qualifications
• Bachelor's degree in Business, Economics, Finance, International Business, or related field.
• 5-10 years of experience in international business operations, retail operations, or business analytics, with demonstrated leadership experience.
• Strong Excel and analytical skills. Experience with Power BI preferred.
• Strong interpersonal and communication skills with the ability to collaborate effectively across international teams.
• Excellent organizational and problem-solving abilities.
• Ability to work with cross-functional teams across different countries and time zones.
• Experience in consumer goods, retail, or beauty industry is a plus.

Preferred Skills• Experience managing international distributor and retailer relationships.
• Strong understanding of pricing strategy, financial modeling, and margin optimization.
• Familiarity with EU markets, international logistics, and supply chain operations.
• Experience working in a global, matrixed organization.
• Additional European language skills are a plus.

Benefits

• Premium Medical Insurance Coverage
• 401(k) Savings Plan
• Paid Time Off (PTO) based on seniority
• Paid Holidays

Additional Workplace Offerings (subject to change or eligibility.)

• Annual Bonus Plan
• Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room
• Summer Fridays
• Complimentary Gourmet Breakfast, Lunch, and Dinner
• Relocation Support for New Hires
• Work Anniversary Recognitions
• Congratulatory & Condolence Gifts
• Employee Referral Bonus Program
• License/Certification Reimbursements
• Corporate Employee Discounts
• Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card
• Commuter Support (Shuttle Bus Program and EZPass Support)
• Vehicle Perks

Qualification(s):
Education(s):
Bachelor of Arts (B.A) (Required), Bachelor of Science (B.S) (Required)

Work Experience:
Experience Range II: 2 - 4 years of relevant experience or industry exposure in a related field

Skill(s):
Communication, Interpersonal Dynamics, Microsoft Excel, Problem Solving

Language(s):
English

Certification(s):
Not Applicable

The anticipated compensation range is
69,000.00 - 137,000.00 USD Annual
Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.