TeleTech

Intelligence Training Support Specialist, Mid

TeleTech$62K — $141K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in intelligence community support or training coordination
  • Experience in administrative or operational roles in government or defense environments
  • Proficient in preparing training materials and instructional content
  • Skilled at managing competing priorities in dynamic settings
  • Ability to maintain training schedules and course documentation
  • Capable of producing clear and precise professional communications
  • Willingness to travel CONUS up to 15% of the time
  • Ability to obtain a TS/SCI clearance with a polygraph
  • High school diploma or GED

Responsibilities

  • Support the client training lead with administrative and operational tasks
  • Assist in shaping the annual training schedule and course logistics
  • Prepare training materials and aids for instructional purposes
  • Conduct student evaluations and assist with end-of-course assessments
  • Maintain and track training assets, including equipment readiness
  • Support shipping manifests and inventory reporting for training resources
  • Collaborate with a supportive team and participate in mission-critical training events

Benefits

  • Access to mentorship from experienced personnel
  • Opportunities to sharpen professional writing and engagement skills
  • Hands-on exposure to mission-ready training exercises
  • Space to develop new competencies as you grow
  • Participation in a people-first work culture that values collaboration
Full Job Description
Intelligence Training Support Specialist, Mid

The Opportunity:

No two days in the intelligence community look the same — and you wouldn’t have it any other way. In this role, you’ll support a high‑performing technical training program, working side‑by‑side with government personnel to keep a complex, mission‑critical training enterprise running at peak performance.

As an Intelligence Training Support Specialist, you’ll provide daily administrative and operational support to the client training lead. You’ll help shape the annual training schedule, coordinate course logistics, prepare training materials and aids, and assist with student and end‑of‑course evaluations. You’ll also produce clear, precise written communications that support decision‑makers — giving you opportunities to sharpen your professional writing and stakeholder‑engagement skills early in your career.

You’ll also support three major operational exercises each year, each requiring 10–14 days of CONUS travel, giving you hands‑on exposure to mission‑ready training events not typical of most junior roles.

On the operational side, you’ll help maintain and track training assets, prepare shipping manifests, support client‑required inventory reporting, and ensure equipment is ready for classroom use. You’ll join a collaborative support team, gaining mentorship from experienced personnel and the space to develop new competencies as you grow.

Join us. The world can’t wait. 

You Have:

  • 2+ years of experience in intelligence community support, training coordination, or administrative support

  • Experience providing administrative or operational support in a professional, government, defense, or intelligence-community environment

  • Experience preparing training materials, training aids, or instructional content

  • Ability to manage competing priorities in a dynamic environment

  • Ability to develop or maintain training schedules, training records, or course documentation

  • Ability to write clear, precise communications in a professional or government context

  • Ability to travel CONUS up to 15% of the time

  • Ability to obtain a TS/SCI clearance with a polygraph

  • HS diploma or GED

Nice If You Have:

  • Experience with intelligence community training environments, operational concepts, or mission support functions

  • Experience coordinating or supporting military or government training exercises

  • Experience working across stakeholder groups or supporting interagency coordination

  • Experience drafting formal correspondence or official communications

  • Experience with evaluation administration, data collection, or student-records management

  • Ability to quickly develop institutional knowledge and build effective working relationships with government personnel

  • Possession of strong organizational skills

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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