Citigroup, Inc

Intelligence Group Manager

Citigroup, Inc • $145K — $218K *
Charlotte, NC 28269Hybrid
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years of experience in program management, security, and open-source intelligence analysis
  • Proven track record in driving analytical assessments and stakeholder engagement
  • Experience with visualization software for link analysis
  • Strong analytical skills with ability to interpret complex data
  • Self-starter with experience in fast-paced environments
  • Ability to work independently with minimal oversight

Responsibilities

  • Lead intelligence analysis on security and fraud matters using advanced open-source intelligence resources
  • Execute the intelligence cycle and support project management
  • Build engagement models with stakeholders and identify intelligence gaps
  • Develop high-quality written products and deliver briefings to senior decision makers
  • Manage a multidisciplinary team of analysts, providing hiring, training, and mentoring
  • Oversee intelligence collection capabilities and explore new intelligence methodologies
  • Partner with internal and external stakeholders on innovative data-finding tools

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan with company matching
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off including vacation, sick leave, and holidays
Full Job Description
The Intelligence Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

Responsibilities:
  • Leading intelligence analysis of complex security and fraud matters, using advanced open-source intelligence resources and approved tradecraft
  • Applying and executing the intelligence cycle
  • Strategic and operational qualitative analysis of complex problem sets
  • Project management coordination and balancing multiple competing priorities
  • Building productive engagement models with internal and external stakeholders
  • Identifying intelligence gaps and development of innovative intelligence-driven solutions
  • Developing and delivering high quality written products and oral intelligence briefings to senior decision makers
  • Lead and manage a multidisciplinary team of analysts. This requires hiring, training, and mentoring analysts, including ongoing professional development.
  • Lead sub-programs. This requires management of people, management of vendors or outside resources, case/project assignments and oversight, approval of final products, and program reporting
  • Manage intelligence collection capabilities, including identification and vetting of new and innovative intelligence sources, methodologies, and collection tradecraft - Utilizing multiple intelligence concepts for collection and validation of both raw and processed information (structured and unstructured data).
  • Partner with Citi stakeholders, business partners, and external colleagues on open-source methodologies and tools for finding disparate data.
  • Deliver detailed and professional briefings on advanced analytics capabilities, resources, and tradecraft.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:
  • Minimum 10+ years of experience in program management, security and open-source intelligence analysis, and stakeholder engagements
  • Proven record of accomplishment in helping business partners understand control needs and driving the impact of the analytical assessment
  • Experience is utilizing visualization software applications - Specifically link analysis (e.g., Palantir, Semantica Pro, Link Explorer, I-2 or ESRI)
  • Demonstrated ability to analyze, evaluate and interpret complex data with a strong understanding and application of analytical techniques.
  • Self-starter and resourceful individual, with experience of operating in fast paced and dynamic operational settings
  • Ability to work independently and with minimal oversight, while producing high quality analysis


Education:
  • Bachelor's/University degree, Master's degree preferred


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Additional Unique Aspects

This is an office-based position in Charlotte, North Carolina or Tampa, Florida reporting to the CSIS director of intelligence. The following responsibilities and qualifications are also key to the role:

Additional Responsibilities:
  • Program Development: Develop and govern the program's strategic direction, capabilities, staffing, and reporting.
  • Hands-On Leadership: Act as a working manager, personally handling 10-15 of the most complex, urgent, and challenging intelligence requests each year.
  • Fraud Focus: Apply extensive experience in fraud and scams that could impact financial institutions and their customers.
  • Partnership: Lead the open-source intelligence partnership with the Citi Fraud Fusion Center.
  • Data & Technology:
    • Ensure the proper management and protection of sensitive data.
    • Identify and implement new technology and tools to enhance analytic capabilities.
    • Identify and vet emerging risks, including analysis of deep and dark web data.


  • Team Management: Oversee a globally dispersed team, including staff in remote locations, and manage continuous project execution for all required deliveries.
  • Communication: Employ developed communication and diplomacy skills to exchange potentially complex or sensitive information with high-level executive partners.


Additional Qualifications:
  • Experience:
    • Minimum of ten years of experience in one or more of the following: banking and finance (preferred), investigations, or cyber fraud threat monitoring.
    • Demonstrable experience developing program capabilities, governance, and strategy.
    • Expert-level familiarity with information gathering on a global basis, including commercial data aggregators, deep and dark web, and social media.


  • Technical Skills: Expertise with Microsoft Office products (Word, Excel, Access, Outlook, PowerPoint, & SharePoint) to solve analytical problems and deliver dynamic intelligence reports.
  • Education: Bachelors Degree; An advanced degree is preferred.


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:
Technology

Job Family:
Information Security

Time Type:
Full time

Primary Location:
NC-CHARLOTTE (BALLANTYNE)

Primary Location Full Time Salary Range:
$145,840.00 - $218,760.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Jul 02, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

Citigroup, Inc Careers

Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

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Citigroup, Inc is not just a company; it's a place where you can grow both professionally and personally. We offer robust career paths and professional development opportunities that help you reach your potential. With diverse career tracks and the support of leadership, your growth at Citigroup is limitless.

Diversity and Inclusion

We believe our strength comes from the diversity of our team. Citigroup, Inc is dedicated to fostering an inclusive workplace where everyone can contribute their best work. Through diversity training and a culture that embraces differences, we create a welcoming environment for all employees.

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Citigroup, Inc values the well-being of its employees. We offer competitive benefits packages that support the health, finance, and lifestyle of our team members. Our culture is built on collaboration, respect, and a commitment to excellence. We ensure that every team member feels valued and part of our global family.

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Start your professional journey with Citigroup through our internship programs or full-time job opportunities. We are constantly hiring fresh talent and seasoned experts who bring creativity and innovation to our team. Whether you're refining your skills or ready to lead, there's a position waiting for you at Citigroup.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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