Requisition Number: 30372
Required Travel: 0 - 10%
Employment Type: Full Time/Salaried/Exempt
Anticipated Salary Range: $75,599.00 - $105,000.00
Security Clearance: TS/SCI with Poly
Level of Experience: Mid HI
This opportunity resides with
All-Domain Operations (ADO), a business group within HII's Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence operations.
Who We AreHII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located at the Ft. Meade and Annapolis Junction, Maryland locations. This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain optimal posture of SIGINT systems across a wide range of AORs. The OST Intelligence Analyst diagnoses, troubleshoots, and rectifies any faults for deployed sensors, and forwards unresolved issues to deployed Field Service Representatives (FSRs) with the correct diagnosis and the steps for repair.
The OST Intelligence Analyst serves as a point of contact for FSRs to gain assistance in troubleshooting deployed systems; provides on-call reach-back capability to mission managers, FSRs and system engineers for deployed assets; and resolves Service Requests (SRs) for system outages and troubleshooting. Additionally, they may be asked to provide onsite support activities for flight test operations at customer facilities. This includes conducting validations, installation of systems on platforms, loading and unloading equipment, monitoring tests on systems, equipment installation and testing, and setting up software servers. This requires travel to the customer facilities for up to two weeks per occurrence.
The OST Help Desk is operational 24 hours a day, 7 days a week. Currently there are two modified Panama shifts of 12 hours each; the first shift begins at 6 am and ends at 6 pm. The second shift begins at 6 pm and ends at 6 am. Teams of technicians work an approximate rotating shift pattern of 2 days on / 2 days off; 5 days on / 5 days off. Operational teams will periodically switch between the first and second shifts (days and nights) every 2 months.
What You Will Do- Monitor multiple chatrooms for outages
- Coordinate with operators, technicians, and engineers to troubleshoot issues
- Maintenance of the outage/troubleshooting database
- Identify software or hardware related flaws to engineers
- Serve as a liaison for failure analysis and troubleshooting coordination with SIGINT operations and field service personnel
- Provide real-time overall fleet health status of SIGINT Mission equipment
- Maintain Mission Status Log for DoD and other US Government entities
- Review data in support of collection concept development
- Maintain awareness of community activities impacting assignments
- Independently write reports detailing methods, results, and impacts to assigned issues
- Perform queries and analysis using national databases
- Perform signals analysis research
- Produce geo-location data to support the development of various intelligence reports
- Create data products and support/develop associated systems which heavily utilize technically derived data from multiple sources to include SIGINT, MASINT, IMINT, OSINT, and HUMINT
- Train other members of the team on SIGINT fundamentals
What We Are Looking For- 2 years of relevant experience with bachelor's in related field; or High School Diploma or equivalent and 6 years relevant experience
- TS/SCI with CI Poly security clearance
Preferred: Bonus Points For...- Mode 1, 2,3, 5, or 6 certified
- Familiarity with AIRHANDLER and AIRHANDLER suite of systems
- Experience troubleshooting systems
- Next Generation Wireless Certification
- Raw signals processing, programming, or quantitative analysis experience
- Associate or bachelor's degree in mathematics, physics, statistics, engineering, or science
- Military experience
#LI-DK1
Physical RequirementsMay require working in an office normally only minor lifting and carrying of boxes of records or equipment
The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills.
