Description

We're seeking an Integrator & Director of Operations to serve as the operational right hand to our founder and help scale a growing, high-performing business.

We are looking for a builder: someone who enjoys creating structure, solving problems, improving systems, and helping a business grow. You'll be deeply involved in operations, client service, case flow, project management, and business execution while serving as a trusted partner to the CEO.

Responsibilities

What You'll Do
• Learn and help manage the firm's case management and client service operations
• Own operational follow-through, accountability, and workflow management
• Improve systems, processes, and documentation
• Help manage projects across multiple business entities
• Protect the CEO's time by solving problems and driving execution
• Coordinate with clients, attorneys, vendors, and internal team members
• Build scalable processes using tools such as Salesforce, Asana, Microsoft 365, and AI-enabled systems
• Step in wherever needed to keep the business moving

Qualifications

What We're Looking For
• Operations, business management, legal operations, practice management, client services, or similar experience
• Strong organizational and project management skills
• High ownership mentality and proactive problem-solving ability
• Comfortable working both strategically and tactically
• Excellent communication skills and high emotional intelligence
• Tech-forward and enthusiastic about AI tools
• No-ego mindset; no task too small