Common Room

Integrations Product Manager

Common Room$170K — $220K *
US-Anywhere
+ 2 other locationsRemote
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in product management, especially in integrations or platform/API for B2B SaaS.
  • PM-level fluency with integration primitives like OAuth and webhooks.
  • Proven track record of ensuring product reliability in uptime and data accuracy.
  • Experience shipping AI products and understanding their operational implications.
  • Strong systems thinking related to go-to-market strategies involving AI agents.
  • Comfortable managing customer relationships and translating feedback into actionable specs.

Responsibilities

  • Define the integrations and platform strategy to enhance customer data trust.
  • Drive product reliability as a core outcome, ensuring high uptime and data accuracy.
  • Ship end-to-end AI agent workflows and APIs for effective data synchronization.
  • Manage a select group of customer relationships, leveraging insights for product improvements.
  • Collaborate with engineers and designers to simplify complex integration setups.
  • Oversee the complete lifecycle of product features, from shipping to user feedback.
  • Elevate product craftsmanship within the team through exemplary work.

Benefits

  • Competitive base compensation with equity ownership.
  • Comprehensive health insurance with full coverage for employee premiums.
  • Unlimited Paid Time Off for work-life balance.
  • Support for remote work with equipment and occasional stipends.
  • Generous paid family leave policy.
  • 401(k) self-contribution options available.
  • Team-oriented culture focused on diversity and engagement.
Full Job Description
About the role

We're hiring a Product Manager to own the integrations and data-sync surface of Common Room: the capabilities that make us a system customers trust with their most important GTM data. That means the product areas that determine whether a customer's data stays complete, current, and reliable - CRM and sales-engagement sync, webhooks, our public API and MCP surface, provider health and error handling, and the AI agent workflows that read and write across those systems.

You'll partner directly with our customers, our AEs and CSMs, and a pod of engineers and designers. The work spans 0-to-1 (new integrations, new data surfaces, agent-facing APIs) and 1-to-n (hardening sync reliability and parity so customers trust us with their data and expand). You'll report to our Head of Product and work closely with the founding team.
What you'll achieve
  • Define the integrations and platform strategy and roadmap - the surface area that determines whether customers trust our data enough to run their GTM on it
  • Make reliability a product outcome, not an afterthought: uptime, data freshness, and accuracy customers never have to think about - and fast, legible triage when something does break
  • Ship AI agent workflows and APIs that move real GTM work across customer systems end-to-end: enrichment, sync, signal-to-action - not demos, production
  • Own a small set of customer relationships directly, and turn what you learn - especially where integrations make or break a renewal - into product bets the whole company can rally behind
  • Partner with engineering and design to make complex capabilities feel simple - self-serve integration setup a non-technical RevOps lead can actually configure, sync behavior a data team can actually trust
  • The instinct to complete the swing - shipping is the midpoint, not the finish line, and you'll own the work through migrations, deprecations, enablement, and the Sales and CS feedback loop that turns features into retained revenue
  • Raise the bar on product craft across the team - through the work you ship and the way you operate
Skills you'll need to bring
  • 6+ years in product management, with at least one tour owning integrations, data sync, or a platform/API surface for B2B SaaS - CRM (Salesforce, HubSpot), sales-engagement platforms (Outreach, Salesloft, Apollo), webhooks
  • PM-level fluency with the integration primitives - OAuth, webhooks, rate limits, and data mapping/object sync - enough to make the calls and earn engineering's trust without writing the API code yourself
  • A track record of owning reliability as a product outcome - uptime, freshness, accuracy, error rates, incident triage - rather than treating it as engineering's problem
  • Real fluency with AI products: you've shipped LLM- or agent-powered features in production, you have opinions about evals and agent design, and you know where the technology genuinely helps versus where it's marketing
  • A first-principles take on what GTM should look like in an AI-agent world, and the systems thinking to see how one decision ripples across data, identity, and downstream syncs and agents
  • Comfort being the directly responsible individual for customer relationships - running discovery, sitting in on calls, and translating what you hear into specs - and calm as the escalation point when an integration breaks

The compensation range for this position is between $170,000 and $220,000 (plus equity) depending on experience.
Our benefits

Our investment in caring for our employees and their families is a key part of our values and culture at Common Room:
  • Competitive base compensation with meaningful equity ownership
  • Health insurance including medical, dental, and vision, HSA and FSA
  • We pay 100% of your employee premium and 50% of your premium for any dependents
  • Unlimited Paid Time Off
  • Paid Company Holidays
  • Work from home policy including a laptop and support for your home office needs
  • Monthly Remote Stipend
  • 401(k) self contribution
  • Paid Family Leave
  • Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company's lifecycle

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