Spectrum Health

Integrated Care Program Supervisor, Palliative

Spectrum Health$75K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Registered Nurse (RN)/Registered Practical Nurse (RPN) with active license in Ontario.
  • Minimum of 5 years nursing experience in a community setting, with at least 2 years in management.
  • Experience caring for palliative care patients essential.
  • Background in program development, implementation, and evaluation required.
  • Completion of CNA certification in Palliative Care Nursing or equivalent training preferred.
  • Experience managing teams in a unionized environment is an asset.
  • Valid G driver's license and reliable vehicle necessary.

Responsibilities

  • Lead and coordinate an integrated palliative care team, ensuring continuity of services.
  • Collaborate with patients and caregivers to develop person-centered care plans.
  • Oversee indirect care coordination activities provided by health professionals.
  • Support team members in delivering high-quality end-of-life care.
  • Build trusting relationships with patients to align on care goals.
  • Manage internal and external stakeholder relationships effectively.
  • Develop and address improvement plans for quality and safety issues.

Benefits

  • Opportunity to work within a collaborative, high-performing health care team.
  • Engagement in innovative, data-driven approaches to patient care.
  • Focus on optimizing service delivery through integrated care programs.
  • Participation in quality-of-care reviews to ensure continuous improvement.
  • Supportive environment focused on professional development and growth.
  • Hands-on experience with diverse patient needs in palliative care.
Full Job Description
This is a unique opportunity to be part of a tight-knit, collaborative team from across the health sector where you'll join a cultivate and high-performing team of Nurses, Personal Support Workers (PSWs), and Allied Health professionals, you'll manage and foster a collective, innovative, and learning-focused environment. You'll lead and support the implementation of integrated care programs focusing on optimizing service delivery through the use of data-driven insights. This role is integral in enhancing care quality, ensuring alignment with patient-, family and care partner-centred goals, and enabling team members to work to their full scope of practice - including both direct and indirect care coordination activities. - Lead an integrated palliative care team within a designated neighbourhood, managing day-to-day coordination of services ensuring continuity of care, seamless processes and optimal patient and employee experience - Collaborate with your team to assess, plan, and coordinate with patients, caregivers, and other members of the care team to establish, review, and revise care plans that support patients to die in their preferred place of death -- respecting patient wishes for MAID as requested - Oversee and monitor indirect care coordination activities provided by regulated and unregulated health professionals on your care team - Support your team to provide high quality care including but not limited to pain and symptom management, advanced clinical skills, end-of-life care, interdisciplinary collaboration, cultural competence, emotional support and counselling, ethical and legal understanding, assessment and planning, education, assessment of caregiver stress/burden and advocacy - Support patients and their caregivers, ensuring that their questions are answered and a seamless care approach is in place. Build a trusting relationship to understand the patient goals - Effectively build and manage key internal and external stakeholder relationships - Address quality, safety, and risk issues, developing improvement plans as needed and participate in Quality-of-care Reviews as required with partners. Qualifications - Registered Nurse (RN)/ Registered Practical Nurse (RPN) in good standing with the College of Nurses of Ontario. - Minimum of 5 years nursing experience in a community setting and 2+ years in a management role - Must have experience working with palliative care patients - Experience with program development, implementation and evaluation - Successful completion of one or a combination of the following required: - Canadian Nursing Association (CNA) certification in Palliative Care Nursing or enrollment in CNA certification program in Palliative Care Nursing; or - Learning Essentials Approaches to Palliative and End of Life Care (LEAP); or - Fundamentals of Palliative Care - The Comprehensive Advanced Palliative Care Education (CAPCE) - Experience managing teams in a unionized environment an asset - Experience working with care coordination - Valid G driver's license and reliable vehicle - Must be available for on-call rotation after hours and weekends. #Peel_Mngr Additional Information This position is a current vacancy

About Spectrum Health

Spectrum Health is a not-for-profit, integrated health system based in West Michigan. Our organization includes a medical center, regional community hospitals, a dedicated children's hospital, a multispecialty medical group and a nationally recognized health plan, Priority Health. We invest in our people, technologies and facilities to create a high-quality, sustainable, service-oriented and cost-effective system of health care.
Learn more about Spectrum Health
Size
31,000 employees
Industry

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