Mercedes-Benz of San Diego, a Penske Automotive Group dealership, is looking for Internet Sales Consultants to join our team and help deliver extraordinary customer experiences.Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an Internet Sales Consultant, you will actively grow our customer base using world class web-based and CRM tools, and will support the entire sales team to ensure individual and departmental sales goals are met.
Pay for this position is minimum wage plus commission. The expected pay is $70,000 - $200,000 per year.
WHAT WE ARE LOOKING FOR- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
- Excellent communication, interpersonal and organizational skills.
- Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
- Prompt responses to internet inquiries with courtesy, accuracy and professionalism.
WHAT YOU CAN BRING TO THE TABLE- Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey, from generating sales appointments, to answering/forwarding communications promptly and professionally, to scheduling the first service appointment for vehicles sold.
- Excellence: Provide an unparalleled level of expertise to help customers find the vehicle they're looking for, including comprehensive knowledge of available products and services.
- Technical Expertise: Understand and use CRM and lead management tools to accurately manage inquiries, update customer files, compile necessary reports and forms on a timely basis, and follow-up on repeat business.
- Consistency: Ensure that all dealership websites are up-to-date and optimized to attract new and repeat business, and reflect all current promotions and advertising.
- Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.
APPLY WITH US!If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Competencies- Able to establish personal sales and income goals and implement a plan of action to achieve goals
- Excellent communication skills with the ability to communicate via face-to-face, phone, or by other means of communication
- Able to effectively promote the value and benefits of products and services using multiple communications methods, adjusting communication style
- Ability to understand, keep abreast of, and comply with federal, state, and local regulations that impact retail automotive sales
- Computer proficiency
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to process data and organize it for management analysis
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to understand and follow work rules and procedures
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Ability to interact well with others
Supervisory ResponsibilityNo
Work Environment/Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds.
This position requires a good deal of walking or standing, or this position could involves sitting most of the time with some pushing and pulling of arm or leg controls.
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.
This position involves repetitive motion.
This position requires the ability to communicate verbally and nonverbally.
Position Type/Expected Hours of Work Work evening, weekend, and holiday work hours as required.
Required Education and Experience No prior experience or training is required
High school diploma or general education degree (GED) or equivalent combination of education and experience
Preferred Education and Experience One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
Additional Eligibility Qualifications (Certification/Licenses/Registrations) Valid Driver's License
Driving Record the meets insurance requirements and company policy
Current and active Sales License, in states where applicable
