TeleTech

Instructional Systems Designer

TeleTech$69K — $158K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in instructional design or curriculum development
  • Collaborated with military SMEs in courseware development
  • Developed instructional content for military clients
  • Proficient in MS Word and MS PowerPoint for courseware
  • Ability to create instructional products with minimal supervision
  • Manage project deliverables with limited guidance
  • Must obtain a Secret clearance
  • Bachelor's degree required

Responsibilities

  • Capture training needs by collaborating with SMEs
  • Design synchronous and asynchronous learning tools
  • Develop training materials using the ADDIE model
  • Recommend multimedia technologies and blended learning strategies
  • Collect and analyze training results using the Kirkpatrick Model
  • Provide leadership and mentoring to team members
  • Identify new learning solutions for customer needs

Benefits

  • Flexible remote and hybrid work options
  • Opportunities for professional development and leadership mentoring
  • Collaboration within a people-first culture
  • Engagement with cutting-edge educational technologies
  • Potential to influence national security training programs
Full Job Description
Instructional Systems Designer

The Opportunity:

Do you want to develop training that will transform national security? As an instructional systems designer, you know that even the best tools and processes can't have an impact without the right education. Constructing an interactive course that teaches critical information requires a real passion for understanding your customer's needs. We have an opportunity for an instructional systems designer who is committed to solving some of the toughest challenges in national security by crafting effective training. 


On our team, you'll work with SMEs to capture your customer's training needs and advise them on the right learning solution to help them accomplish their mission. Putting the learner at the center of the training experience, you'll design synchronous, asynchronous, and performance support tools. Following the ADDIE model, you'll build training material with multimedia specialists, graphic artists, and instructors. 


You'll use your technical skills, creativity, and experience to come up with new ideas to develop an engaging, interactive learning experience on screen or in a classroom. You'll recommend cutting-edge multimedia technologies and strategies, including blended learning to build a successful learning environment. You know communication is key, so you'll meet with SMEs and instructors throughout the process to discuss learning material and incorporate feedback. To ensure your solution is hitting the mark, you'll collect and analyze results using evaluation methodologies such as the Kirkpatrick Model, then fine-tune your training for maximum impact. You'll be able to hone your leadership skills as you share your expertise through leadership and mentoring. As a leader, you'll identify new opportunities to build solutions to your customer's learning needs. This is a chance to use your deep understanding of training methodologies to shape a creative learning experience that will engage students. 

Work with us as we improve national security through learner-centered instructional design. 


Join us. The world can't wait. 

You Have:

  • 7+ years of experience with instructional design or curriculum development

  • Experience collaborating with and coordinating the efforts of military SMEs throughout the courseware development process

  • Experience writing or developing instructional content for military clients

  • Experience using MS Word and MS PowerPoint to develop lesson guides and instructor-based training courseware

  • Ability to create new or improved instructional products or learning solutions with minimal supervision

  • Ability to manage project deliverables, including timelines, milestones, and on-time delivery with limited guidance

  • Ability to obtain a Secret clearance

  • Bachelor's degree     

Nice If You Have:

  • Experience developing flying training curricula for military programs such as the Remotely Piloted Aircraft (RPA) community

  • Experience advising and providing guidance to all levels of military commands and staff

  • Experience with Commercial Off the Shelf courseware development software, tools, and applications

  • Knowledge of learner-centric and competency-based educational principles

  • Possession of strong analytical and critical thinking skills to conduct research, synthesize information, and evaluate options for action

  • Secret clearance

  • Master's degree in Instructional Design, Curriculum and Instruction, or Education  

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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