Instructional designer (Software industry)

Caseware

$100K — $110K *
US-AnywhereRemote in Toronto, ON
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Educational Technology, Instructional Design, Digital Media, or a related field
  • Proven experience in e-learning design, instructional design, or digital learning development
  • Proficiency in e-learning authoring tools such as Articulate Storyline 360, Synthesia, and Camtasia
  • Knowledge of gamification, course structure, didactic design, and UX/UI principles
  • Experience in designing interactive learning modules and multimedia elements
  • Strong project management skills with ability to handle multiple tasks
  • Excellent written and verbal communication skills, with attention to detail

Responsibilities

  • Design and develop engaging e-learning content aligned with learning objectives
  • Collaborate with developers and subject matter experts to create effective digital learning solutions
  • Apply UX/UI principles to enhance learner engagement and satisfaction
  • Create course development plans, including storyboarding and integrating multimedia elements
  • Regularly review and update existing learning content
  • Manage end-to-end development of e-learning projects, including timelines and resource coordination
  • Provide technical support to users, troubleshooting LMS and e-learning content issues

Benefits

  • Remote work opportunity for Greater Toronto Area residents
  • Full-time contract position for 12 months
  • Exposure to a leading SaaS organization
  • Collaboration with cross-functional teams
  • Opportunity for professional growth in a tech-driven environment
Full Job Description
We are seeking a highly motivated and detail-orientedInstructional Designerto join ourEducation and Media Teamat Caseware, a leading SaaS organization. As anInstructional Designer, you will play a critical role in designing, developing, and implementing engaging and effective e-learning content that meets the educational needs of the organization and its users.

You will work closely withcross-functional teams, including subject matter experts, product managers, developers, and marketing, as well asregional training teamsto create high-quality learning materials and ensure content accuracy and alignment with business goals. You will report directly to theHead of Global Product Education.

This is a existing vacancy

This is a full-time position, 12 months contract.

This role is remote roleandis open to Greater Toronto Area residents.

Contact: Dana Liulica - Talent Acquisition Partner

What you will be doing:

  • Designanddevelope-learning content that is engaging, interactive, and aligned with learning objectives.
  • Collaboratewith developers, and subject matter experts to create effective digital learning solutions.
  • ApplyUX/UI principles to enhance learner engagement and satisfaction through intuitive and visually appealing digital learning interfaces.
  • Createcourse development plans to support the online academy, including storyboarding, scripting, and integrating multimedia elements.
  • Regularly reviewandupdateexisting learning content to ensure it remains current, accurate, and aligned with changes in organizational processes, products, or services.
  • Managethe end-to-end development of e-learning projects, including timelines, resource coordination, and feedback management.
  • Assistingin the setup, configuration, and management of content on Learning Management Systems (LMS), ensuring proper functionality and learner access.
  • Providetechnical support to users, helping troubleshoot issues related to the LMS and e-learning content.
  • Be amenableto traveling to regional offices and client sites as needed.


What you will bring:

  • Bachelor's degreein Educational Technology, Instructional Design, Digital Media, or a related field.
  • Proven experiencein e-learning design, instructional design, or digital learning development.
  • Proficiencyin e-learning authoring tools such as Articulate Storyline 360, Synthesia, Camtasia, and experience with LMS platforms.
  • Knowledgeof gamification, course structure, didactic design, and UX/UI principles and their application in digital learning environments.
  • Understandingof instructional design models (e.g., ADDIE, SAM) and adult learning principles.
  • Experiencein designing interactive learning modules and multimedia elements, including video, graphics, and animations.
  • Strong project management skills, with the ability to handle multiple tasks, meet deadlines, and manage feedback loops.
  • Excellent written and verbal communication skills, with attention to detail and accuracy in developing course content and documentation.
  • Strong interpersonal skillsand ability to work as a team.
  • Ability to collaboratewith cross-functional teams, including subject matter experts, product managers, developers, and marketing.
  • Academic background, certifications, or professional experience in accounting, auditing, or finance (e.g., CPA, CA, ACCA, or equivalent).
  • Excellent knowledge of English.


The Tech Stack you will be working with:

  • E-learning authoring tools: Articulate Storyline 360, Synthesia, Adobe Captivate and Camtasia.
  • Learning Management Systems (LMS): Experience with various LMS platforms to manage and deliver e-learning content.
  • Project management tools: Monday.com, Microsoft Planner.
  • Microsoft applications: Utilized for day-to-day work and interactions.


Salary range:

The salary range for this position would be between $100,000 and $110,000 CAD/year depending on experience level.Due to the nature of this position, this role is NOT eligible for discretionary bonus and/or commission, as well as other benefits.

Actual pay within the listed range will be determined based on factors such as transferable skills, relevant experience, market conditions, and primary work location. The posted range is subject to change and may be updated periodically.

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