Installation Project Mgr Sr - Miami - req1712OVERVIEWServe as the key interface for planning and managing the customer preparation process for all equipment. Manage each new equipment installation or relocation in relation to planning, construction and equipment deliveries as well as providing on going projections for site ready date. Provide direction and mentoring to Installation Project Managers.
RESPONSIBILITIESThis is a remote role located in the USA.
- Request CMSU equipment Preliminary site drawings and Final site drawings in accordance with the published Site Planning Department process. Ensure proper turnaround time expectations are set with both external customer and internal customer.
- Forecast revenue timing for assigned projects. Obtain Customer and Contractor acceptance of CMSU Site readiness criteria. Manage CMSU and Customer/Contractor established timelines to ensure established timeframes and site readiness dates are met. Ensure equipment is not delivered until the site meets minimum site readiness standards. Escalate all non compliance to CMSU equipment siting specifications to Zone Sales & Service Management prior to equipment delivery.
- Manage equipment backlog to accelerate the order to cash cycle of the backlog while maintaining a high level of customer satisfaction. Notify Regional Director of Operations of equipment backlog without clear path to installation and revenue.
- Coordinate and participate in internal pre- and post-installation meetings to ensure all sales order issues are identified and site preparation is completed to CMSU specifications. Resolve issues encountered and implement corrective actions while communicating to all parties affected.
- Initiate, lead, and document communication with customer/customer's agents and CMSU Sales and Service personnel involved in each new equipment installation or relocation. Includes written concurrence relative to milestones and timelines.
- Travel to equipment installation locations; manage meetings and survey sites to ensure proposed equipment location will meet Canon specifications and regulatory compliance.
- Direct and lead the customer through the site drawing, equipment delivery and installation process. Make appropriate suggestions / recommendations with respect to equipment location to ensure clinical functionally of the equipment as well as serviceability. Includes obtaining customer agreement and signature on all drawings before construction start.
- Responsible to meet or exceed overall project timelines while maximizing installation efficiencies and customer satisfaction.
- Comprehensive knowledge and ability to navigate local and federal codes relating to the installation of medical imaging equipment.
- Review and/or facilitate coordination of Turnkey opportunities (e.g. review Scope of Works/Divisions).
- Manage CMSU turnkey projects as required to completion.
- Provide direction and mentoring to Installation Project Managers.
- Be a participant and/or provide process improvements to the IPM Advisory Committee.
- Assume some Regional Director of Operations responsibilities and at times fill in for the RDO during his/her absence.
- Participation in ongoing project management training courses towards completion of a certification in Project Management.
QUALIFICATIONS- Experience coordinating turnkey projects.
- Working knowledge of construction documents and site development. Able to understand site and equipment technical requirements (HVAC, electrical, mechanical, environmental) to include reading of site specific floor plans, drawings, specifications and working knowledge of CAD.
- Able to manage own work and accomplish objectives through others without supervision.
- Comprehensive knowledge of diagnostic imaging equipment with emphasis on Canon product portfolio.
- General experience using Microsoft applications (e.g., Word, MS Projects, Excel). Familiarity with Gant charts and other project tracking methods.
- Keen understanding of equipment power requirements in diverse customer environments.
- Proven ability in developing and maintaining effective internal and external working relationships.
- Strong working knowledge of installation process and equipment application.
- Proven ability with project management.
- Demonstrated excellent organizational and communication skills.
- 4 Year Bachelor's Degree in Project Management or equivalent work experience in lieu of degree.
- 8 years Coordinating installation projects within the diagnostic imaging industry.
- Pay Information: Base of $135,000.00 plus target incentive.
