Installation Project Manager - Residential Replacement Windows

Infinity by Marvin

$85K — $95K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of project management experience in construction or home improvement services.
  • Proven customer service skills with a focus on problem-solving.
  • Strong grasp of construction documents and installation techniques.
  • Valid driver's license with a clean driving record.
  • Physical ability to lift 40 lbs, stand for long periods, and climb ladders/stairs.

Responsibilities

  • Conduct final measurements for windows and doors on-site.
  • Provide installation solutions tailored to customer needs and site conditions.
  • Serve as the on-site point of contact, introducing the installation team to homeowners.
  • Communicate essential project details to installation crews before work begins.
  • Assist installation partners with queries throughout the project.
  • Calculate job costs accurately, including materials and labor rates.
  • Lead comprehensive job completion walkthroughs with homeowners, covering operation demonstrations and checklists.

Benefits

  • Company vehicle provided for work purposes.
  • Essential tools and resources supplied to complete job effectively.
  • Cell phone provided to stay connected on job sites.
  • Supportive company culture focused on customer satisfaction.
Full Job Description
Job Overview

Our Project Managers are the face of Infinity Replacement on every job site. They advocate for our customers and ensure an exceptional installation experience. From final measurements to post-installation walk-throughs, Project Managers uphold our high standards and ensure every detail is right-before, during, and after installation.

Highlights of your role

  • Conduct final measurements for windows and doors.
  • Provide installation solutions that align with customer expectations and adapt production specifications to site conditions.
  • Serve as the first point of contact on-site: introduce yourself and the installation team, set expectations with the homeowner, and confirm job completion walkthrough timing.
  • Communicate job-specific details to installation crews, ensuring they are prepared for unique project requirements.
  • Assist installation partners with questions and concerns throughout the project lifecycle.
  • Allocate appropriate materials and accurately job-cost labor rates.
  • Resolve project and customer issues with efficiency, professionalism, and integrity.
  • Conduct job completion walkthroughs with homeowners, including:
    • Demonstrating window and door operation
    • Completing the Zero-Defect checklist
    • Delivering the customer gift bag
    • Documenting and following up on any outstanding work
  • We provide a company vehicle, essential tools, a cell phone, and any additional resources needed to perform the job successfully.
  • Compensation: $80,000 - $90,000, pay based on experience


You're a good fit if you have (or if you can)

  • Proven experience working directly with customers and homeowners, with strong problem-solving skills.
  • Solid understanding of construction documents, methods, and installation techniques.
  • Versatility, flexibility, and a positive attitude in a fast-paced, evolving environment.


We also want to make sure you have

  • High school diploma or equivalent required.
  • Construction experience, especially in home improvement or window replacement.
  • Valid driver's license with a clean driving record.
  • Ability to lift, push/pull, and carry up to 40 lbs; stand for at least 6 hours per day; and climb ladders and stairs.
  • Experience measuring and installing replacement windows.


Compensation

$85,000 - $95,000, pay based on experience

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