Job Description
Position Overview

We are seeking highly motivated, competitive, and results-driven Inside Solar Sales Representatives / Appointment Coordinators to join a fast-paced residential home improvement sales organization in El Cajon, California.

This is not a traditional customer service or administrative appointment-setting position. It is a high-volume inside sales role designed for individuals who know how to connect with homeowners over the phone, identify needs, overcome objections, create urgency, and convert opportunities into qualified sales appointments.

Representatives work with homeowners who have expressed interest in residential energy and home improvement solutions, including solar, battery storage, roofing, and HVAC.

The ideal candidate is confident on the phone, comfortable working in a metrics-driven sales environment, persistent with follow-up, and motivated by an uncapped compensation structure.

For strong performers, this position offers significant income potential without requiring outside prospecting or door-to-door sales.

Key Responsibilities

• Respond quickly and professionally to inbound homeowner inquiriesand sales leads.
• Conduct a high volume of outbound calls to warm leads, previousinquiries, and other company-generated opportunities.
• Engage homeowners in meaningful conversations to understand theirneeds, motivations, concerns, and purchasing timeline.
• Educate prospective customers on available residential solutions,including solar energy systems, battery storage, roofing, and HVAC.
• Qualify prospective customers and determine whether they areappropriate candidates for company products and services.
• Convert inbound and outbound opportunities into qualifiedappointments for the sales organization.
• Build rapport quickly and establish credibility with homeowners overthe phone.
• Ask effective discovery questions to uncover customer needs andbuying motivations.
• Communicate value clearly rather than relying solely on price.
• Handle common homeowner objections regarding cost, financing,timing, competing companies, utility savings, and project concerns.
• Follow up consistently with prospects who are not immediately readyto schedule.
• Re-engage older leads and previously contacted homeowners toidentify new sales opportunities.
• Maintain an organized pipeline and manage multiple prospects atdifferent stages of the sales process.
• Accurately document calls, customer information, follow-upactivities, and appointment details within Salesforce or other CRMsystems.
• Maintain strong CRM discipline and ensure that customer records arecomplete and current.
• Meet or exceed individual performance expectations for callactivity, contact rates, appointment setting, conversion rates, andsales-related KPIs.
• Work closely with outside/in-home sales consultants to ensureappointments are properly qualified and customers understand the nextsteps.
• Participate in sales coaching, call reviews, product training, andongoing professional development.
• Stay knowledgeable about company products, promotions, financingprograms, and the residential home improvement market.
• Maintain a professional, energetic, and customer-focused approachthroughout every interaction.

Requirements

Qualifications

Required

• High school diploma or GED.
• Previous experience in inside sales, telesales, call-centersales, appointment setting, lead conversion, or another phone-intensivesales environment.
• Demonstrated ability to communicate confidently and persuasivelyover the phone.
• Strong listening, questioning, and objection-handling skills.
• Comfortable making a high volume of calls and working withmeasurable sales goals.
• Ability to remain persistent and positive when dealing withrejection.
• Strong organizational and follow-up skills.
• Ability to manage multiple leads and conversations simultaneously.
• Comfortable learning and using CRM technology.
• Solid computer skills, including Microsoft Office applications andgeneral web-based systems.
• Accurate typing and data-entry skills.
• Ability to work full-time on-site in El Cajon, California.
• Ability to obtain and maintain a Home Improvement Salesperson(HIS) registration/license, if required for the position.

Preferred

• 2+ years of successful inside sales or phone-based sales experience.
• Previous experience in residential solar, battery storage,roofing, HVAC, windows, home improvement, telecommunications, automotive,insurance, mortgage, or other high-ticket consumer sales.
• Experience working with inbound internet leads and warm outboundcalling campaigns.
• Experience using Salesforce or a comparable CRM.
• Proven history of meeting or exceeding appointment, conversion,revenue, or sales targets.
• Experience working in a commission-driven environment.

What Makes Someone Successful in This Role?

The strongest performers are typically people who:

• Love selling. They enjoy the challenge ofturning a conversation into an opportunity.
• Are competitive. Goals, rankings, commissions,and performance metrics motivate them.
• Don't give up after one call. Theyunderstand that follow-up is where many sales are won.
• Can handle rejection. Hearing "no" doesn'taffect the energy they bring to the next call.
• Know how to listen. They don't simply read ascript-they identify what matters to the homeowner.
• Can overcome objections. Price, timing,competition, and uncertainty are opportunities for conversation ratherthan reasons to end one.
• Create urgency without being overly aggressive.
• Take coaching well. They listen to feedback, studytheir performance, and continuously improve.
• Are financially motivated. They want acompensation structure where increased performance can directly increaseearnings.
• Are reliable and disciplined. They show up,follow the process, maintain their pipeline, and consistently execute.

Ideal Candidate Backgrounds

While previous solar experience is highly desirable, successful candidates may also come from other high-volume, consumer-focused sales environments, including:

Solar & Home Services: Solar, roofing, HVAC, windows, doors, remodeling, water treatment, security systems

High-Ticket Consumer Sales: Automotive sales, mortgage, lending, insurance, telecommunications, timeshare, fitness membership sales

Phone-Based Sales: Inside sales, telesales, call-center sales, appointment setting, lead generation, SDR/BDR roles, customer retention and upselling

The common denominator is a proven ability to sell over the phone, work leads consistently, overcome objections, and perform in a commission-driven environment.

Work Environment

This is a full-time, on-site position in El Cajon, CA and is best suited for candidates who thrive in an energetic, collaborative, performance-oriented sales environment.

Representatives should be comfortable with regular performance measurement, sales coaching, call monitoring, CRM accountability, and clearly defined activity and conversion goals.

For the right salesperson, this is an opportunity to combine the stability of a W2 position and hourly base compensation with the earning potential of an uncapped sales role.

Benefits

Compensation & Benefits

This position offers a combination of hourly base compensation, uncapped commission, and performance-based bonus opportunities.

Depending on experience and position level, hourly compensation is expected to be approximately $25-$27 per hour, plus commission and bonuses.

Successful representatives may earn approximately $100,000-$200,000+ in total annual compensation, with exceptional top performers potentially exceeding $250,000 annually.

Benefits for eligible full-time employees include:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off
• Sales training and ongoing coaching
• Uncapped commission opportunity
• Performance incentives and bonuses
• Career advancement opportunities