Innovative Application Solutions Supervisor

Lee County Clerk of Court, FL

$76K — $91K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate degree in Management or Information Technology or 2 years of application development experience.
  • Minimum of 2 years supervisory experience required.
  • Preferred certifications in ITIL or related technical areas.
  • Ability to complete a two-year training plan before promotion eligibility.
  • Strong familiarity with ITIL principles, enterprise applications, and networking.

Responsibilities

  • Lead daily operations of the Application Team, including workload delegation and performance monitoring.
  • Develop and mentor staff through training and professional growth opportunities.
  • Manage administrative tasks like scheduling, evaluations, and approving timecards.
  • Drive improvements in application support, including troubleshooting and documentation.
  • Collaborate on strategic planning for application needs and emerging technologies.
  • Ensure compliance with all relevant laws and regulations through strong internal controls.
  • Support project teams with updates, metrics, and feasibility studies.

Benefits

  • Comprehensive health care plans with low premiums.
  • Competitive retirement and pension plans with Florida Retirement System options.
  • Generous paid time off and paid holidays, including birthday leave.
  • Volunteer time included as part of paid leave benefits.
  • Wellness Program offering incentives and support for healthy lifestyles.
Full Job Description
Salary : $76,600.00 - $91,920.00 Annually
Location : Fort Myers, FL
Job Type: Full-Time
Job Number: 01003
Department: Innovation & Technology
Division: Innovative Application Solutions
Opening Date: 08/26/2026

Position Overview
About the Role

The Innovation & Technology Department is seeking a dynamic, forward-thinking leader to oversee the daily operations of our Innovative Applications Solutions Team. This role is ideal for a tech-savvy supervisor who thrives in a fast-paced environment, enjoys developing people, and is energized by improving systems that support critical public-sector operations.

What You'll Do

As an Innovative Applications Solutions Supervisor you will:
  • Lead daily operations for the Application Team, including workload delegation, priority setting, and performance monitoring.
  • Develop and mentor staff through coaching, training, cross-training, and professional growth opportunities.
  • Oversee administrative responsibilities such as scheduling, approving timecards, conducting evaluations, and managing disciplinary actions.
  • Drive application support and improvements by coordinating design, installation, connectivity, troubleshooting, and documentation for software applications and interfaces.
  • Collaborate on strategic planning for future application needs, emerging technologies, and long-term IT initiatives.
  • Ensure compliance with Clerk, State, and local laws, rules, and regulations through strong internal controls and documented procedures.
  • Support project teams, provide regular updates and metrics, and assist with research, feasibility studies, and recommendations.
  • Be available for off-hours work when needed and perform additional duties as assigned.
What We're Looking For
  • Strong customer service orientation and results-driven mindset.
  • Excellent communication and interpersonal skills.
  • Ability to translate technical concepts into business-friendly language.
  • Analytical thinking, problem-solving skills, and exceptional attention to detail.
  • Ability to prioritize and execute tasks in a high-pressure environment.
  • Familiarity with ITIL principles, enterprise applications, virtualization, networking, and hardware platforms.
  • Proficiency with tools such as Microsoft Project, Visio, PowerPoint, and Office.
  • A collaborative spirit and the ability to foster innovation and positive change.

For a complete job description, click

Education & Experience
  • Associate degree in Management or Information Technology or 2 years of experience in application development.
  • At least 2 years of supervisory experience.
  • ITIL or technical certifications preferred.
  • Ability to complete a two-year training plan prior to promotion eligibility.

Supplemental Information
The Clerk's office offers a competitive benefits package including:
  • Superior health care plans with low premiums
  • Competitive retirement and pension plans - Florida Retirement System and 457 deferred compensation options
  • Generous paid time off, paid holidays, birthday leave, and volunteer time
  • Our Wellness Program gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
  • We are a qualifying employer for

Note: Vacancy postings may be closed at any time based on business needs. Applicants who have applied will be notified.
For details on available benefits,
01

How many years have you supervised application developers, administrators, and database professionals?
02

Describe your experience supervising developers, administrators, and database professionals?
03

Please identify any IT certifications that would assist you in this position.
04

Explain your experience with application lifecycle practices?
05

Describe your approach to managing competing priorities - such as support tickets, enhancements, and project work?
Required Question

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