Infrastructure SpecialistThe Opportunity:We are seeking an experienced Infrastructure Specialist for our Princeton, BC operations. We offer a competitive salary and benefits package. This position is a 5x2 rotation (4x3 schedule available).
Please note that this opportunity is NOT a fly-in-fly-out position.POSITIONInfrastructure SpecialistLOCATIONCopper Mountain Mine is located near the town of Princeton, British Columbia at the center of the scenic Similkameen Valley. Princeton is a community-oriented town with a diverse offering of activities, especially for those who love the outdoors. Princeton is also in close proximity to both the city of Vancouver and the Okanagan.
JOB SUMMARY:Reporting to the IT Manager, The Infrastructure Specialist provides full oversight and support to server, network, applications and infrastructure and deploys the release of new technologies as well as designs, installs, configures, maintains and performs IT system integration testing of PC/server operating systems, related utilities and hardware.
1. Infrastructure Support- Administer and oversee the operations of the physical and logical infrastructure within BC data centers.
- Maintain an IT system update program that addresses identified risks and business security requirements for operating systems and infrastructure.
- Administer the process of gathering, analyzing and assessing the current and future infrastructure landscape, as well as provide a realistic overview of infrastructure health in the business unit environment.
- Develop budget projections based on short- and long-term goals and objectives.
- Monitor and report on compliance with IT policies, as well as the enforcement of policies within the organization.
- Works with business operations teams to ensure good coordination of IT changes without impacting business processes.
- Propose changes to existing policies and procedures to ensure operating efficiency and regulatory compliance.
- Provides oversight for the operations and support of IT systems that fulfill the needs of the business, and provides input to the Manager of IT, BC as well as to peer direct reports responsible for other aspects of Infrastructure and Operations (I&O).
2. Architecture/Engineering Support- Consult with IT and business stakeholders and security staff to ensure that infrastructure impacts are factored into the evaluation, selection, installation and configuration of hardware, applications and software.
- Research, evaluate, design, test, recommend or plan the implementation of new or updated hardware or software, and analyze its impact on the existing environment; provide technical and administrative expertise for the administration of network and infrastructure tools.
- Develop and implement infrastructure controls and configurations aligned with security policies and legal, regulatory and audit requirements.
3. Operational Support- Maintain a knowledge base comprising a technical reference library, service catalog and disaster recovery manual.
- Manage infrastructure projects and provide expert guidance on infrastructure matters for other IT projects.
- Administer and review audit trails, IT system logs and other monitoring data sources periodically and ensuring that they are in compliance with policies and audit requirements.
- Perform security testing procedures with the Security team to verify the security of IT systems, networks and applications, and manage the remediation of identified risks.
4. End User Support- Walk business users and peers through the problem-solving process.
- Follow up with customers, provide feedback and see problems through to resolution.
- Ensure proper recording, documentation and closure on incidents/changes.
- Act as the top tier of support function and escalate to third party service providers where applicable and appropriate.
- Maintain the currently high levels of IT user satisfaction from BC Hudbay employees.
EDUCATION & EXPERIENCE:- Candidates should have 5 or more years of experience in Information Technology, with a focus on Virtualization, SAN, LANs, server and network hardware, and software support.
- Specific experience with VMware ESXi Enterprise or higher an asset.
- Possess a valid Class 5/7N driver's license and have access to personal transportation.
KNOWLEDGE, SKILLS, AND ABILITIES:- Experience with performance troubleshooting and monitoring.
- Project management skills with a track record of delivering projects on time without negative consequences.
- Problem-solving skills and the ability to enhance the efficiency of an organization's IT infrastructure.
- Preferred experience with ITIL practices for incident/problem/change management.
- Collaboration skills for working with teams and employees across multiple locations.
- Flexibility in terms of working hours and participation in an on-call rotation schedule.
- Strong interpersonal and communication skills with a customer service focus.
- Analytical and problem-solving skills, including root cause analysis, critical thinking, attention to detail, and a sense of urgency in resolving critical issues.
- Adaptability to rapidly changing technology environments.
- Ability to prepare written policies, procedures, and technical documents.
- High accountability and a commitment to corporate compliance and security.
DESIREABLE TECHNICAL SKILLS:- Virtual Desktop Infrastructure.
- Microsoft Active Directory.
- Information access control and configuration management tools.
- Network and server implementation.
- VMware virtualization products and storage technologies.
- Windows server systems (Active Directory, DNS, DHCP, Web server, SQL server, etc.).
- Advanced networking (network routing/switching) and IT security (firewalls, ACLs, etc.).
- Cloud platforms like AWS, Google Cloud Platform, or Microsoft Azure.
- Identity and Access Management (IAM) like OKTA.
- Email and Collaboration tools.
- Network storage systems.
- Firewall management.
- Citrix DaaS.
- Linux administration.
- Data replication and backup systems.
- Hybrid cloud network virtual applications, including firewalls, load balancers, and caching/optimization tools configure and maintain computer systems and applications.
WORKING CONDITIONS:- Frequent exposure to a team environment with regularly scheduled and ad-hoc meetings,
- Frequent exposure to sitting at a computer doing work online,
- Rare exposure to working in adverse temperature conditions, both hot and cold,
- Rare exposure to uncomfortable conditions associated with the work environment such as working in noisy, dusty, and wet environments,
- Rare exposure to lifting and moving items and equipment up to 50 pounds.
SALARY RANGE$87,930.00 - $97,700.00 / AnnuallyTO APPLYPlease submit the posting application directly on our website at hudbayminerals.com/careers. 
