Responsibilities

Peraton is seeking experienced IT Operations Infrastructure Services Leads (ISLs) to join our national intelligence program.  In this role you will support a mission-critical program delivering infrastructure engineering, service deployment, inrastructure operations, upgrades and sustainment of products and services in support of our client's global missions.

 

We are currently hiring for 1st, 2nd, and 3rd shift opportunities as part of a small, collaborative Virtual NOSC team. Candidates should be prepared to provide on-call support across shifts as mission needs require. A shift differential is available for 3rd shift positions.

 

Responsibilities:  

• Provide technical expertise in the design and development of IT operation environments.  

• Develop strategy of the client/server system and the design architecture to support strategy.  

• Research new technology and advise on purchases for the client regarding processing, data storage, data access, and applications development.  

• Develop strategies for conducting studies to estimate the space, computer hardware, software and connection infrastructure resources required on a short and long-term basis.  

• Develop models of the computer and computer application environment, identifies, and resolves computer operation systems performance issues. Measures system usage by workload type, identifying trends, and estimating further resource requirements. 

• Ensure IT tasks and projects are appropriately assigned and prioritized based on program and customer priority. 

• Assist in planning of projects that enhance the quality and efficiency of the team. 

• Provide leadership, assistance and work guidance to less experience technicians and administrators. 

• Work with Campus Support Technicians to support the end users as needed. 

• Maintain warranty information; ensure that the infrastructure systems are monitored with regards to warranty status.  

• Ensure the timely resolution of hardware and software problems associated with the data and voice network. 

• Identify and evaluate new products / services that would allow the team to provide improved services to our customers.  

• Provide 2nd and 3rd Tier hardware and software support for end-users.  

• Provide after-hours support for planned maintenance, updates to technology, hardware and software changes during non-business production hours.  

• Perform On-Call Emergency support service. 

• This position manages/performs Shift work to cover the 24X7 Operations. 

 

**Position is Contingent on Contract Award** 

Qualifications

BasicQualifications: 

• ActiveTopSecret/SensitiveCompartmentedInformation(TS/SCI)clearancewithabilitytopassa Poly clearance. 
• Minimum of 8 years of experience with aBS/BAdegree; minimum of 6 years with an MS/MA degree and a minimum of 3 years with a PhD. 
• 4 years experience may be used in lieu of a Degree.
• Experiencein the management of the Information Technology (IT) infrastructure within an organization, including the physical network (e.g., LANs/WANs, servers, terminals) as well as server applications and software. 
• ExperiencewithITEnterpriseOperationsobservability and monitoring, Load Balancing,Traffic Management andTier 2/3 support for incidents. 
• Ability to perform On-Call Emergency support service for various shifts as needed.
• Current CISSP or Security + Certification.

 

DesiredQualifications: 

• ActiveTS/SCIwith Polyclearances. 
• Bachelors degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management
• 4 years of experience may be used in lieu of a degree.
• MastersDegree in Computer Science, Information Systems, Engineering, Business or Mathematics.  
• Strongexperienceinnetworkadministrationtoincludethedesign,engineering,technical documentation, implementation, troubleshooting, and repair of network systems (routing, switching,firewalland voice instruments). 

SECURITYCLEARANCE: 

ThisPositionrequiresanActiveTS/SCIandtheabilitytoobtaina Poly,USCitizenshipisrequiredto obtain this clearance.

Target Salary Range$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individuals experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.