Koniag Government Services

Infrastructure & Platform Operations Lead

Koniag Government Services • $110K — $130K *
Fort Washington, MD 20744In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, IT, or related field
  • 10+ years of enterprise IT infrastructure experience
  • 3+ years of experience in a leadership role
  • Experience with AWS (GovCloud preferred) and VMware virtualization
  • Strong knowledge of federal IT security frameworks and compliance requirements

Responsibilities

  • Lead and mentor a multidisciplinary infrastructure team
  • Own the technical roadmap for both on-premises and AWS GovCloud infrastructure
  • Serve as the primary escalation point for critical incidents
  • Collaborate with CIO and program management on capacity and budget planning
  • Establish operational standards and change management processes
  • Oversee disaster recovery programs including testing and validation
  • Manage vendor relationships and track performance against contracts

Benefits

  • Opportunities for professional development and certifications
  • Collaborative and supportive team environment
  • Access to cutting-edge technology and infrastructure solutions
  • Involvement in high-impact federal projects
  • Flexible work arrangements to support work-life balance
Full Job Description
Koniag IT Solutions (KITS) is seeking an Infrastructure & Platform Operations Lead with a minimum of 10 years of progressive IT infrastructure experience, including at least 3 years in a lead or supervisory capacity, to oversee day-to-day operations of a hybrid, multi-cloud enterprise environment supporting a large federal civilian agency. The ideal candidate serves as the primary technical point of contact for infrastructure operations, coordinating platform reliability, security compliance, and change management across the program.

The Infrastructure & Platform Operations Lead will be responsible for leading enterprise data center consolidation and cloud migration efforts, managing cross-functional infrastructure teams (server, storage, database, and monitoring/SRE), and can translate agency modernization priorities into an executable operations roadmap.

Key responsibilities include but are not limited to:
  • Lead and mentor a multidisciplinary infrastructure team spanning server/cloud engineering, storage/backup, database administration, and monitoring/SRE functions.
  • Own the technical roadmap for hybrid on-premises and AWS GovCloud infrastructure, including ongoing data center exit and workload migration efforts.
  • Serve as the primary escalation point for Severity 1/2 incidents, driving root cause analysis and coordinating cross-team remediation.
  • Partner with the customer's Office of the CIO and program management to plan capacity, budget, and lifecycle refresh for compute, storage, and network assets.
  • Establish and enforce operational standards, runbooks, and change management processes aligned to ITIL practices and the customer's Change Advisory Board (CAB).
  • Oversee the business disaster continuity and recovery (BDCR) program, including DR testing, failover exercises, and recovery time/point objective (RTO/RPO) validation for mission-critical financial and case-management systems.
  • Ensure infrastructure and platform operations comply with FISMA, NIST SP 800-53, and FedRAMP requirements; support Authority to Operate (ATO) packages and continuous monitoring (ConMon) activities.
  • Manage vendor and OEM relationships (cloud, hardware, and software) and track SLA/OLA performance against contract requirements.
  • Report program-level infrastructure health, risk, and modernization progress to KITS leadership and government stakeholders.
  • Support proposal development, staffing plans, and onboarding for infrastructure operations personnel.


Education and Experience:
Required:
  • Bachelor's degree in Computer Science, Information Technology, or related field from an accredited college or university
  • Minimum of 10 years of enterprise IT infrastructure experience, including 3+ years leading technical teams
  • Demonstrated experience managing hybrid on-premises/cloud environments, including AWS (GovCloud preferred) and VMware virtualization


Required Skills and Competencies:
  • Strong working knowledge of Windows Server and Linux server administration, enterprise storage/backup, and relational database platforms (Microsoft SQL Server and/or Oracle).
  • Experience with data center consolidation, cloud migration, or infrastructure modernization initiatives on a federal contract.
  • Working knowledge of federal IT security frameworks (FISMA, NIST SP 800-53, FedRAMP) and ATO/ConMon processes.
  • Experience with ITSM tools (e.g., ServiceNow) and ITIL-aligned incident, problem, and change management.
  • Excellent written and verbal communication skills, with experience briefing government program and technical leadership.


Security Requirement:
  • Ability to obtain Public Trust


Desired Skills and Competencies:
  • PMP, ITIL Foundation, or equivalent process/leadership certification.
  • AWS Certified Solutions Architect (Associate or Professional) or equivalent cloud certification.
  • Experience supporting a civilian financial regulatory or capital-access/loan-servicing IT environment.
  • Familiarity with enterprise monitoring/observability platforms (Splunk, SolarWinds, Grafana, or Datadog).
  • Experience managing business disaster continuity and recovery (BDCR) programs for financial systems.

About Koniag Government Services

Koniag Government Services Careers

Join the dynamic team at Koniag Government Services, a leader in providing innovative solutions to government clients. This esteemed company offers a plethora of job opportunities that pave the way for professional growth and career advancement in a diverse and inclusive environment.

Explore Career Opportunities

Koniag Government Services is actively hiring and offers a range of positions that cater to various skills and experiences. Whether you're a seasoned professional or a recent graduate, Koniag Government Services provides a platform to enhance your career through meaningful work in a supportive culture.

Innovation and Leadership

At the forefront of innovation, Koniag Government Services encourages its team to lead with creativity and strategic thinking. The company is committed to leadership development and diversity training, ensuring that all team members have the opportunity to excel and contribute to industry-leading projects.

Professional Growth and Development

Koniag Government Services is dedicated to the professional development of its employees. With comprehensive benefits, competitive employment packages, and opportunities for advancement, the company supports its team in achieving their career goals. Networking within the company and industry is encouraged, fostering a community of learning and mutual growth.

Internship Programs

For those starting their career journey, Koniag Government Services offers internship programs that provide real-world experience and a pathway to full-time employment. Interns gain valuable industry knowledge and develop essential skills under the guidance of experienced mentors.

Commitment to Diversity and Inclusion

Diversity is at the core of Koniag Government Services' values. The company is committed to creating an inclusive environment where diverse voices are heard and valued. Diversity training is integral, equipping the team with the tools to thrive in a multicultural setting.

Applying for a Position

To apply for a position at Koniag Government Services, candidates should prepare a resume that highlights relevant experience and skills. The interview process is designed to assess fit both for the role and the company culture, ensuring alignment with the team’s values and objectives.

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Learn more about Koniag Government Services
Size
501 employees
Industry
Education, Government & Non-Profit
* Ladders Estimates

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