i3 is seeking a creative and driven Infrastructure Manager with a passion for solving real world issues on a cross-functional, fast paced team. Candidate will be responsible for working closely with the system administrators and end users to properly design and maintain the network. Candidate should have a strong background in Red Hat Linux, Windows Server or Cisco networking.  

As the infrastructure manager your role is to ensure the stability, integrity and efficiency of the in-house network that supports an Army network. The Infrastructure Manager will apply communication, analytical, and problem-solving skills to help identify, communicate and resolve issues to maximize the benefit of IT systems investments while leading a team of systems administrators and network engineers.

• Develops, manages, and leads a team of Systems Administrators by providing advice, guidance, learning opportunities, feedback, and training. 
• Provide technical expertise supporting information system components, infrastructure integration and maintenance to satisfy system security requirements for several stakeholders. i.e. ZTA, MFA, implementing policies and procedures for best practices.  
• Provide direct customer service and technical support to local and remote users as required via phone, e-mail, on-line systems and in person.  
• Configure information technology infrastructure in accordance with best practices and DISA STIGs.  
• Maintains the integrity and security of servers and systems applicable to the compliance of RMF accreditation packages.  
• Monitor, evaluate, and maintain systems and procedures to safeguard information systems, networks and databases.  
• Install software, updates, patches and upgrades.   
• Understanding of software configuration management, build, deployment and release management, application lifecycle management, infrastructure, and DevSecOps tools and processes.   
• Have a customer centric approach and provide all levels of support for the technical and cyber team as well as the user base community.   
• Coordinate OS, middleware, and database patching.   
• Notify affected teams of the upgrade and patching activities.   
• Similarly, work with application teams to identify server needs for new applications.   
• Provides advice and training to end-users and provides mentorship to junior team members.  
• Other duties as assigned.  

Education/Experience 

• Bachelor’s degree in Computer Information Systems, Information Technology, Computer Science, or a related technical field. Additional experience may substitute for degree.   
• 10-15 years of relevant experience.  
• U.S. Citizenship required.
• Active Secret clearance required to start. Must be able to maintain the security clearance required for this position.
• Prior experience as a Systems Administrator.   
• Working knowledge of current systems and applications.  
• Ability to troubleshoot and resolve software and hardware conflicts.  
• Be able to quickly adapt to new situations, have a strong commitment to a team environment, maintain a capacity to work with little supervision, and the willingness to learn new technologies.  
• Experience with storage, backup and disaster recovery technologies.  
• MS Windows server installation/configuration experience.   
  • Group Policy / Active Directory configuration and management.  
  • Experience with PowerShell.      
  • Knowledge of O365, SharePoint, and Azure.   
• Certifications:
  • Required: CompTIA Security+ CE
  • Preferred: CCNA, RHCSA,  Microsoft O/S cert.

Knowledge/Skills

• Knowledge of office administration and procedures.
• Exceptional judgment capabilities and relationship management skills.
• Excellent communication, teamwork, and client service skills; ability to clearly communicate in discussions and written documents, and to deliver feedback clearly and tactfully.
• Interact with a diverse array of customers and staff in a professional and courteous manner.
• Work independently with accountability for accurate and complete results.
• Be extremely organized and exceptionally detail oriented.
• Work well both independently and in a team environment.
• Be energized by a fast-paced work environment.
• Must be able to communicate with others effectively.
• Analyze information and respond appropriately.
• Manage time wisely and prioritize tasks.
• Provide superior customer service. 
• Multi-task in a pleasant manner.
• Work well under pressure.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; handle or feel; and reach with hands and arms.
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Regular i3 hours are 8:00 a.m. - 5:00 p.m. Monday-Friday, however, additional hours may be required on occasion. Regular and punctual attendance is required.