Worker Type

Job Description

Summary

An infrastructure manager ensures all the DBT Infrastructure systems that support business operations function efficiently. Additionally, the infrastructure manager will supervise a team of analysts and engineers who support and develop specific platforms and will concentrate on unifying communications, messaging and identity toward a seamless user experience. Provide assistance to Service Desk team as escalation point supporting ITIL model.

Position Responsibilities

• People and team manager of team and responsibilities of its members
• Provide high quality, responsive and consistent resolutions to IT Incidents
• Server administration Windows and Linux deployment
• Managing the Infrastructure incident support queues activities on a day to day operational basis.
• On-premises infrastructure: Active Directory, DNS, VMWare, firewalls, routing
• Identity and user management solutions provided by Azure or 3rd party
• Ownership and review of 3rd party product invoicing. Ensure that incurred costs match business expectations on services provided.
• Follow-up and drive 3rd party product service level agreements to ensure services provided meet ongoing business requirements and contractual agreements with vendors
• Other duties as assigned

Basic Qualifications (Required Skills & Experience)

• DesiredCertifications: VMware, Azure
• 12-15 years of experience with Windows and Linux-based operating system configuration, automation, and management.
• 8-10 years of experience with Automation scripting including PowerShell and other configuration as code tools
• Minimum of 15 years of experience in Systems Administration/Engineering
• Bachelor
  s degree in the field of Information Technology Management or related field or equivalent combination of education, training, and experience
• ITIL V4+ Foundation knowledge and operations.

Other Qualifications & Desired Competencies

• Large enterprise-level experience in storage technologies supporting multiple Operating Systems and environments.
• Proficient with Systems performance tuning, capacity management and replication
• Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
• Displays strong initiative and drive to accomplish goals and meet company objectives
• Takes ownership and responsibility for current and past work products
• Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company
• Focuses on teamwork and puts the success of the team above ones own interests

Physical Demands

• Ability to work in an office and production environment (Constant)
• Required to sit and stand for long periods; talk, hear, and use hands and fingers to operate a computer and telephone keyboard (Frequent)

Special Requirements:

• U.S. Citizen, U.S. Permanent Resident (Green Card holder) orasylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.

Clearance Level

The salary range for this role is:

AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidates work experience, education/training, and key skills.

ITAR Requirement:

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironments determination that it will be able to obtain an export license in a time frame consistent with AeroVironments business requirements. A U.S. person according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: .

Principals only need apply. NO agencies please.