As a Infrastructure Engineer II at JPMorgan Chase within the Corporate Sector – Infrastructure Platforms, you develop knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Through this work you begin to apply your proficiency in a single application or technical methodology.

Job Responsibilities

• Applies technical knowledge to assignments with a defined scope, including testing infrastructure performance, verifying requirements were met, and collecting and analyzing monitoring data in test and production through completion

• Drives results, collects and analyzes monitoring data in test and production, and sees assignments through to completion

• Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and documentation (e.g., summarizing monitoring findings), validating outputs and handling data according to sensitivity and security requirements.

• Carries out day to day work assignments with some guidance and within documented parameters, developing considerations for upstream and downstream data and systems or technical implications

• Escalates issues to appropriate leadership

• Develops considerations for upstream/downstream data and systems or technical implications

• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure engineering concepts and 2+ years applied experience 

• Working knowledge of using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.

• Ability to review and validate AI-assisted recommendations before use, escalating when uncertain and following security and data handling expectations.

• Own day-to-day administration of CA View and CA Spool in a JES2 z/OS environment (STCs, PROCs, PARMLIB members, runtime libraries).

• Configure and maintain JES2 SYSOUT capture/selection, routing, and retention rules (output classes/forms/DEST, report identification and indexing).

• Manage JES2 writer/output queue integration to ensure reliable report capture, archival, online viewing, and distribution/printing where used.

• Troubleshoot missing/late/duplicate reports, writer stalls, spool saturation, class routing issues, and CA View/Spool task abends; deliver RCA and fixes.

• Perform SMP/E maintenance (HOLDDATA review, APPLY/ACCEPT PTFs) and execute upgrades with validation and rollback plans.

• Implement and administer security controls (RACF/ACF2/TSS): report access profiles, command controls, auditing, and least-privilege roles.

• Monitor and tune performance/capacity (spool growth, repository utilization, backlogs, CPU/IO impacts) and enforce retention/cleanup to prevent outages; Maintain operational runbooks and DR procedures, and participate in DR tests and change management for all CA View/Spool configuration changes.

• General knowledge of one specific infrastructure technology and moderate proficiency in relevant scripting languages (e.g., Scripting, Python, etc.); Experience with cloud technologies with the ability to operate in and migrate across public and private clouds

Preferred qualifications, capabilities, and skills

• AWS Certification(s)