First Century Bank, N.A. - IT Infrastructure EngineerThe Infrastructure Engineer supports and maintains First Century Bank's on-premises datacenter and cloud environments. This role is a generalist, hands-on role responsible for implementing infrastructure changes, resolving incidents, performing system maintenance, and supporting disaster recovery activities while following established standards, change management procedures and regulatory requirements.
Key Responsibilities- Configure, maintain, and troubleshoot the Bank's network infrastructure, including LAN/WAN, switching, routing, VLANs, firewalls, VPN's, and wireless technologies.
- Administer and maintain on-premises VMware (vSphere / ESXi / vCenter), Windows Server, and Linux environments including physical server infrastructure and datacenter operations.
- Operate and maintain cloud workloads, preferably Microsoft Azure (compute, networking, identity, storage), in a hybrid model.
- Support secure connectivity and consistent configuration across on-prem and cloud.
- Administer enterprise storage, backup, and replication solutions, including backup verification, data restoration, and recovery testing.
- Participate in disaster recovery and business continuity activities, including failover testing and maintaining recovery documentation.
- Administer Active Directory, Microsoft Entra ID, and user access in accordance with security and least-privilege standards.
- Apply security updates, system hardening, and configuration standards while supporting audit and regulatory requirements.
- Monitor infrastructure health, respond to system alerts and incidents, and perform routine maintenance and patch management.
- Develop and maintain automation scripts and tools, primarily using PowerShell, to improve operational efficiency.
- Provide advanced infrastructure support, participate in scheduled maintenance and on-call support, and maintain accurate technical documentation, including configurations, diagrams, and runbooks.
Required Qualifications- Three (3) or more years of hands-on infrastructure experience supporting network, compute, virtualization, and storage/backup.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education, certifications, and relevant experience.
- Experience administering VMware vSphere, Windows Server, and Active Directory.
- Working knowledge of networking technologies, including switching, routing, VLANs, firewalls, and VPNs.
- Experience with backup and recovery solutions and an understanding of high availability (HA), disaster recovery, RTO, and RPO concepts.
- Familiarity with Microsoft Azure and hybrid cloud environments.
- Experience with scripting and automation, preferably using PowerShell.
- Experience working within formal change management processes and maintaining technical documentation.
- Strong troubleshooting, problem-solving, communication, and collaboration skills.
Preferred Qualifications- Experience working in banking, financial services, or another regulated industry.
- Industry certifications such as VMware VCP, CCNA, Microsoft AZ-104, Security+.
- Experience with disaster recovery testing, enterprise storage (SAN), and backup platforms.
- Exposure to infrastructure-as-code (IaC) and configuration management tools.
