Bachelor's Degree in Information Technology Management or related field preferred; equivalent experience accepted.
Minimum 7 years of IT experience focusing on Critical Infrastructure deployments.
Cloud Certifications (AWS, Azure, GCP) preferred.
Agile/Scrum certification preferred.
Strong knowledge of SAN/NAS storage and server virtualization technologies.
Responsibilities
Provide operational support for ICS operations including Windows and Linux servers.
Recommend operational efficiency improvements regarding cloud and hybrid solutions.
Oversee critical infrastructure operations with component-level monitoring and performance metrics.
Coordinate hardware and software maintenance during outages.
Collaborate with IT Service Management following ITIL/ITSM models.
Benefits
Join a talented cross-functional IT team enhancing digital initiatives.
Work with the latest hyper-converged platforms and cloud technologies.
Opportunity for professional growth in a dynamic environment.
Full Job Description
Job Title: Infrastructure Engineer
Location(s): White plains, NY
Project Overview
The Infrastructure Core Services (ICS) Specialist will work alongside a talented team of professionals accountable for the lifecycle management and support of client ongoing digital initiatives and strategies. This role will have operational responsibilities for client latest hyper[1]converged platforms, cloud (AWS/Azure), and storage service offerings. This role is a critical part of a larger cross-functional client Information Technology team of Architects, Network Support, Incident Management, Cyber Security and others to ensure resiliency and availability of key client digital IT assets and services.
Job Functions & Responsibilities
Provide Operational support for all aspects of ICS operations including all client server types (Windows and Linux), SAN/NAS storage, server virtualization technologies (including VMWare), backups systems (Commvault). Recommend operational efficiency improvements including but not limited to IaaS, Lights Out Data Center solutions, Automation, Cloud and Hybrid cloud solutions. Responsible for operations of critical infrastructure while maintaining component-level monitoring, real-time performance metrics, and trending. Coordinates performance of outages, hardware maintenance, software maintenance, etc. Work closely with clinet IT Service Management team to follow ITIL / ITSM service delivery models.
Skills
Strong knowledge designing and implementing resilient solutions utilizing virtualization, Microsoft clustering technologies, enterprise storage and SAN solutions, Microsoft Server technologies, and software defined networking(SDNs). Familiarity with monitoring and telemetry platforms, such as Splunk, to manage infrastructure service SLAs, metrics, and KPI Strong knowledge of IaaS solutions and related cloud offerings. Experience operating under ITIL / ITSM service delivery process and procedures. Excellent organizational skills around technical planning and execution. Excellent communication skills and ability to build successful cross-functional relationships. Working knowledge of Source control tools like Azure DevOps, Git, or SVN.
Education & Certifications
Bachelor's Degree preferred; Information Technology Management or a related field. Equivalent work experience accepted. Minimum 7 years' experience in Information Technology field with focus on Critical Infrastructure deployments. Cloud Certifications (AWS, Azure, GCP) preferred Agile/Scrum certification preferred.
