Independently develop and maintain VCF Automation blueprints, catalog items, and reusable components for standard platform services.

Build, test, and support Orchestrator workflows for provisioning, day-2 operations, and lifecycle activities.

Integrate automation services with ServiceNow catalog workflows, approval models, CMDB/data inputs, and operational handoffs.

Implement and maintain GitOps-based delivery pipelines for infrastructure automation artifacts, including validation, promotion, rollback, and auditability.

Develop and maintain platform APIs, service wrappers, and automation modules for internal consumers.

Partner with platform, network, storage, and security engineers to adapt automation to infrastructure dependencies and policy requirements.

Incorporate guardrails such as RBAC, approval conditions, tagging, policy checks, and logging into self-service automation patterns.

Contribute to standards for testing, exception handling, secrets usage, and operational supportability.

Assist with root cause analysis and remediation of automation-related incidents and recurring failures.

Provide guidance to Engineer I staff on automation practices, troubleshooting, and documentation.

Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.

Preferred Qualifications

Hands-on experience with VCF Automation / Aria Automation and Orchestrator in production or large enterprise environments.

Experience integrating automation with ServiceNow service catalog, approvals, or workflow logic.

Familiarity with adjacent VCF tools such as SDDC Manager, Aria Operations, Aria Operations for Logs, NSX, or vSAN dependencies.

Exposure to policy-as-code, drift detection, or automated compliance validation.

Familiarity with Azure and/or AWS infrastructure concepts in a hybrid operating model.

Relevant certifications such as VMware, Terraform, Azure, AWS, or automation-focused credentials.

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; or equivalent practical experience.

Minimum 3 years of experience in infrastructure automation, platform engineering, DevOps, systems engineering, or related roles.

Demonstrated experience with scripting and automation using Python, PowerShell, JavaScript, or similar languages.

Experience developing or supporting REST APIs and integrating with enterprise systems.

Experience with CI/CD pipelines, Git workflows, and infrastructure-as-code practices.

Working knowledge of Terraform, Ansible, or comparable automation tooling.

Working knowledge of IT service management and change control practices.

Working knowledge of foundational cloud security concepts such as least privilege, secrets protection, logging, and policy-based access.