Information Technology Support Specialist Journeyman (MQ-9 Reaper)Location: Poway, CA
Position Type: Full-Time
Clearance: Active TS/SCI Required
Salary: $115,000 - $125,000 (DOE)
Position OverviewSumaria Systems is seeking an
Information Technology Support Specialist to support the MQ-9 Reaper Program Office in Poway, CA. This position provides enterprise IT and system administration support for mission-critical network infrastructure, servers, telecommunications, and end-user systems supporting aircraft research, development, production, acquisition, and sustainment activities.
Key Responsibilities- Administer and maintain Windows-based servers, workstations, and enterprise IT infrastructure.
- Configure, monitor, and troubleshoot Cisco routers, switches, firewalls, and network connectivity.
- Manage Exchange services, Active Directory user accounts, and system backups.
- Install and maintain security patches, software updates, and hardware upgrades.
- Support NIPRNet and SIPRNet operations and user account management.
- Maintain telecommunications equipment, laptops, desktops, printers, and office technology.
- Coordinate with Government and contractor IT organizations to resolve technical issues.
- Support configuration management, technology refresh initiatives, and IT asset accountability.
- Provide technical recommendations for system improvements, modernization, and network enhancements.
- Assist with Information Assurance and Communications Security (COMSEC) activities.
- Provide IT support to geographically dispersed personnel and multiple customer locations.
Required Qualifications- Active TS/SCI Security Clearance.
- Experience administering enterprise Windows environments.
- Experience with Cisco routers, switches, firewalls, and enterprise networking.
- Experience supporting Exchange, Active Directory, backups, and enterprise user account management.
- Knowledge of NIPRNet/SIPRNet environments and DoD IT operations.
- Ability to troubleshoot hardware, software, and network issues in a fast-paced mission environment.
- Strong communication skills with the ability to work directly with Government customers and contractor teams.
Preferred Qualifications- Experience supporting DoD aircraft or acquisition programs.
- Experience with Sidewinder firewalls, Blue Coat appliances, or similar enterprise security platforms.
- Familiarity with configuration management, IT modernization, and secure communications environments.
Why Join Sumaria?- Support a high-visibility MQ-9 Reaper program.
- Competitive salary and comprehensive benefits.
- Opportunity to work alongside Government and General Atomics personnel supporting critical national defense missions.
