WSP

Information Technology (IT) Business Relationship Manager

WSP • $110K — $179K *
Ephrata, PA 17522In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years of experience in IT, Finance, or a Business Relationship Management role.
  • Strong analytical skills with a firm grasp of data analytics and statistics.
  • Proven communicator with excellent written and verbal skills.
  • Demonstrated ability to think strategically and solve complex problems.
  • Experience in IT budgeting or understanding corporate financial reports is a plus.
  • Proficient in managing multiple projects and tasks simultaneously.
  • Detail-oriented with strong organizational skills.
  • Able to navigate ambiguity in a fast-paced environment.

Responsibilities

  • Build and maintain strong relationships with stakeholders across all levels.
  • Analyze and report operational and financial metrics.
  • Organize and oversee workstreams in collaboration with the IT Business Partner, ensuring project progress is tracked and communicated.
  • Coordinate global IT resources to resolve issues promptly.
  • Draft communications such as emails and presentations tailored for diverse audiences.
  • Collaborate with business leaders to align IT solutions with their strategic objectives.
  • Lead the planning and implementation of IT projects, ensuring they are completed on time and within budget.
  • Monitor the effectiveness of IT services in meeting business needs.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Disability and life insurance options.
  • Retirement savings plans to secure your financial future.
  • Paid sick leave and vacation, including personal time.
  • Paid parental leave policies to support work-life balance.
  • Paid time off for bereavement, voting, and naturalization attendance.
Full Job Description
Job Description

This Opportunity

WSP is seeking a highly organized and proactive Information Technology (IT) Business Relationship Manager to support our US IT Business Partner. The successful candidate will be responsible for tracking and reporting on operational and performance metrics, organizing and overseeing various workstreams, and ensuring effective communication and follow-up with stakeholders. This role also involves coordinating global IT resources to address complex issues. Clear thinking and clear communication are crucial.

Responsibilities

  • Demonstrate strong communication and collaboration skills and building and maintaining strong relationships with partners at all levels of the organization.


  • Analyze, report, and respond to financial and operational metrics.


  • Organize and oversee various workstreams with the IT Business Partner, tracking progress, and providing follow-up communications


  • Coordinate global IT resources to escalate issues.


  • Draft e-mails, presentations, and other communications for diverse audiences.


  • Collaborate with business leaders to understand their strategy and objectives.


  • Identify IT needs and solutions to support business strategy.


  • Lead the planning, development, and implementation of IT projects.


  • Ensure IT projects are delivered on time and within budget.


  • Present and explain complex IT concepts and issues to non-technical stakeholders.


  • Monitor the outcomes of IT services in meeting business needs.


  • Assist in the development and implementation of IT policies and procedures.


  • Ensure compliance with IT standards and regulatory requirements.


Qualifications

  • Ability to navigate ambiguity, make decisions, and create value in a fast-paced environment


  • 10+ years of relevant experience in IT, Finance, or BRM-related role.


  • Excellent written and verbal communication skills.


  • Strong strategic thinking and problem-solving abilities.


  • Firm grasp of data analytics and working knowledge of statistics.


  • Ability to understand and explain corporate financial reports, IT budgeting experience a plus.


  • Proven ability to manage multiple tasks and projects simultaneously.


  • Strong organizational skills and attention to detail.


  • Ability to work effectively in a fast-paced, dynamic environment


  • Bachelor's degree preferred, but not required for the right candidate.
    WSP Benefits:

    WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
    Compensation:
    Expected Salary (all locations): $110,500 - $179,000
    WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, and/or federal law.

    Expected Salary (Colorado only): $91,400 - $139,600

    WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant's education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, and/or federal law.

    #LI-JL1

About WSP

WSP is a Canadian engineering consulting firm that provides services to transform the built environment and restore the natural environment. The firm's expertise ranges from environmental remediation and urban planning, to engineering iconic buildings and designing sustainable transport networks, to developing the energy sources of the future and enabling new ways of extracting essential resources. It has approximately 54,000 employees, including engineers, technicians, scientists, architects, planners, surveyors, program and construction management professionals, and various environmental experts. WSP has offices in more than 40 countries and territories around the world.
Learn more about WSP
Size
54,000 employees
Industry
Technical Services
Founded
1959
* Ladders Estimates

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