Job DescriptionInformation Systems Engineer- Remote Canada or Hybrid | Ottawa, CAAbout the job SAS Infrastructure as a Service (IaaS) Team is a service organization responsible for providing IT support for our full spectrum of SAS Solutions to Infrastructure & Platform Services. Additionally, the Infrastructure as a Service (IaaS) team works with other SAS IT teams to improve our service catalog offerings to our customers including helping to implement next generation technologies. As an Engineer in the SAS Infrastructure as a Service (IaaS) team, you will use your communication and technical skills to support internal and external customers in our hosted & internal environment. You will help design, implement, and support a large heterogeneous computing environment. You will be responsible for helping to maintain Service Level Agreements and Operational Level Agreements, and improve the performance, reliability, and standardization of our hosted & internal solutions.
As a Information Systems Engineer, you will: - Linux Delivery Support - Provide end-to-end Linux support for hosted environments, including customer escalations.
- Linux Server Administration - Execute delivery requests, perform OS-level configuration, attach storage, and apply system-level tweaks.
- Server Builds - Build, configure, and harden new Linux systems.
- Software Deployment - Install and configure required software packages.
- Tech Debt Remediation - Complete refresh cycles and lifecycle updates.
- Security Updates - Apply patches, perform compliance updates, and maintain secure baselines.
- IP Allow-listing - Implement and validate network access controls.
- Server Migrations - Migrate physical and virtual systems to new Cary Linux environments and Microsoft Azure.
- Decommissioning - Retire instances and environments following internal standards.
- URL Externalization - Configure and manage external access endpoints.
- Compliance Collaboration - Work with Compliance teams on CIS benchmarks, audit evidence, and regulated hosting requirements.
- Azure Automation - Integrate and automate services using Azure APIs.
- Red Hat Satellite - Configure and manage deployments via Satellite.
- Virtualization & Containers - Work with VMware; Kubernetes and Docker experience is helpful but not required.
- Cloud Platforms - Deploy Linux systems in Microsoft Azure; AWS experience is a plus.
Required qualifications Language Requirement:
This role requires fluency in English. Additional proficiency in French is strongly preferred and will be considered an asset.
Security Clearance Requirement:
Candidates must be eligible to obtain Canadian government security clearance and maintain the clearance throughout their employment as they will work in a protected space.
- 5+ years of Linux experience.
- Colaborative team experience with superior problem-solving skills
- Ability to triage requests with multiple admin resource groups
- Understanding best practices around information security and data privacy in relation to system access and availability
- Experience with DevOps tools will be an added advantage
Preferred qualifications World-class benefits Highlights include...
- Comprehensive medical, prescription, dental and vision plans and a health care spending account.
- Short- and long-term disability plans.
- Group RRSP matching program.
- Gym membership and fitness equipment reimbursement.
- Generous time away including vacation time, a variety of paid holidays, volunteer time off and unlimited sick days.
- Your well-being matters, and that's why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you remain healthy and productive.
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