TeleTech

Information Assurance Systems Administrator

TeleTech$61K — $141K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in system administration and information assurance
  • Familiarity with Army Mission Command Systems (AMCS) and training simulations
  • Proficiency in Windows Server and Linux operating systems
  • Experience with virtualization software like VMware
  • Knowledge of DoD and Army information assurance policies
  • Secret clearance
  • Bachelor's degree in Computer Science, IT, or Cybersecurity, and Security+ certification

Responsibilities

  • Perform system and network administration for data centers
  • Manage the Information Assurance Vulnerability Management (IAVM) program
  • Ensure compliance with security mandates across all systems
  • Support the Risk Management Framework (RMF) processes
  • Configure and maintain Assured Compliance Assessment Solution (ACAS) servers
  • Assist technical teams during Warfighter Exercises (WFXs)
  • Diagnose and resolve hardware, software, and network failures

Benefits

  • Remote and hybrid work options are available
  • Flexibility to work from various Booz Allen or customer facilities as needed
  • Culture emphasizing collaboration and communication
  • Technical training and career development opportunities
  • Employee support programs and resources
Full Job Description
Information Assurance Systems Administrator The Information Assurance System Administrator (IASA) provides dedicated information assurance and systems administration support to a training program. This role is vital for ensuring the security, compliance, and operational readiness of all information systems, networks, and training infrastructure used during Warfighter Exercises (WFXs). The IASA applies Department of Defense (DoD) regulations and best practices to safeguard against cyber threats, mitigate vulnerabilities, and maintain system integrity in both classified and unclassified environments. What You'll Work On: - Perform system and network administration duties for data centers, including physical and virtual servers and workstations supporting Command and Control Information Systems (C2IS). - Manage the Information Assurance Vulnerability Management (IAVM) program by applying patches, hotfixes, and security patches as directed by higher command. - Ensure all systems remain compliant with security mandates. - Support the RMF process by ensuring all systems are built, configured, and maintained according to DoD standards, including reviewing Security Technical Implementation Guides (STIGs) and Best Business Practices (BBPs). - Configure, operate, and maintain Assured Compliance Assessment Solution (ACAS) servers to conduct regular vulnerability scans of network enclaves, both unclassified and classified. - Report scan results to the Information System Owner (ISO). - Assist technical teams and training audiences with resolving cybersecurity and systems administration issues during WFXs. - Diagnose and resolve complex hardware, software, and network failures, and implement solutions to restore production capabilities. - Administer access control lists and manage user account permissions for network and system access. - Implement system and data backup procedures and develop recovery plans to ensure mission data and systems can be restored following an outage. - Create and maintain technical documentation for servers, network infrastructure, and associated information systems. You Have: - 5+ years of experience in system administration and information assurance - Experience with Army Mission Command Systems (AMCS) and constructive training simulations - Experience with server operating systems such as Windows Server and Linux, virtualization software such as VMware, and cybersecurity tools such as ACAS and HBSS - Knowledge of DoD and Army information assurance policies and procedures - Secret clearance - Bachelor's degree in CS, IT, or Cybersecurity - Security+ Certification Nice If You Have: - TS/SCI clearance - CISSP Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. - Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. - Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. - Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
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56,000 employees
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