Inclusive Work Program Manager
Description -Inclusive Work Program Manager Skill Description - Observation & Diagnosis: Ability to watch someone perform a task step by step, identify exactly where a breakdown is occurring, and determine whether the barrier is comprehension, execution, environment, or instruction quality.
- Accountability & Standard-Setting: Comfortable holding people to high expectations without lowering the bar or defaulting to over-support. Able to reinforce expectations clearly and firmly, repeatedly if necessary.
- Real-Time Problem-Solving: Addresses issues as they arise rather than deferring, documenting, or escalating unnecessarily. Makes judgment calls in the moment with confidence.
- Direct Communication: Raises concerns, observations, and disagreements openly and promptly - with leadership, partners, and team members. Does not communicate indirectly or withhold feedback.
- Behavioral Observation & Pattern Recognition: Notices when team behavior is off-track - whether that's not following process, making unrelated comments, or not reflecting what was discussed - and responds constructively in the moment.
- Process Compliance & Tool Adoption: Ensures teams are using established workflows and tools correctly, investigates when they aren't, and identifies why rather than assuming willful non-compliance.
- Expectation Translation: Converts conversations, meetings, and stakeholder discussions into clear, actionable expectations for the team - then verifies understanding through follow-up.
- Coaching Without Caretaking: Supports team members' growth while maintaining high standards. Distinguishes between someone needing targeted coaching versus someone needing to be held accountable.
- Stakeholder Management: Manages relationships across multiple parties - Project teams and managers, program participants, and leadership - while keeping communication clear and consistent across all of them.
- Documentation: Records stakeholder sessions accurately for training and program development purposes.
Inclusive Work Program Manager Job Description Seeking an Inclusive Work Program Catalyst to lead and manage employment programs for individuals with intellectual and developmental disabilities (IDD). Experience in project or program manager required - ideally with a corporate or technology background - who brings high standards, sharp observational skills, and the confidence to hold a team accountable while remaining deeply committed to their growth. You will be expected to raise the bar for program participants, surface problems directly and early, and drive meaningful progress.
Key Responsibilities• Lead and manage day-to-day operations of the inclusive work program, ensuring smooth delivery and positive outcomes for all participants.
• Translate discussions, decisions, and stakeholder conversations into clear team expectations - then follow up to ensure those expectations are understood and reflected in each team member's work.
• Observe team members performing tasks step by step to identify where breakdowns are occurring, diagnose root causes, and develop targeted solutions rather than defaulting to repeated instruction.
• Monitor whether team members are following established processes and tools, investigate when they are not, and address gaps directly and constructively.
• Serve as the primary liaison between our organization, project partners, and program participants - communicating status updates, surfacing challenges early, and driving solutions.
• Record stakeholder sessions to capture information critical for training and program development.
• Address issues with clarity and consistency, reinforcing that change and adaptability are core expectations of the role.
• Provide direct, candid feedback to program leadership - concerns and observations should be communicated openly and promptly
• Act as a visible champion for individuals with IDD, maintaining high expectations as an expression of respect for their capabilities and potential.
Qualifications• Proven experience in project or program management, including managing complex, multi-faceted initiatives - background in corporate or tech environments strongly preferred.
• Strong observational and diagnostic skills - able to identify where and why a process is breaking down and respond with targeted, practical solutions.
• High accountability mindset with the ability to set clear expectations, follow through, and address gaps.
• Strong communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders at all levels - including the confidence to raise concerns directly and in real time.
• A proactive problem-solving mindset and commitment to continuous improvement.
The base pay range for this role is $120,850 - $175,200 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
BenefitsHP offers a comprehensive benefits package for this position, including:
- Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave (US benefits overview)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Job -Business Planning
Schedule -Full time
Shift -No shift premium (United States of America)
Travel -Relocation -
